Latest News

New CSP Opportunity Needed? CPaaS-enabled Messaging is the Answer
Mavenir's CPaaS combines API enablers and turnkey applications to deliver a complete customer engagement and business messaging monetization solution …

By: Greg Tavarez | 12/1/2022

Grandstream Pushes for Customer Engagement over Social WiFi
Social WiFi's suite of customer Wi-Fi marketing tools is integrated with Grandstream's GWN series of Wi-Fi access points.

By: Greg Tavarez | 12/1/2022

TMC Announces 2022 INTERNET TELEPHONY Cybersecurity Excellence Award Winners
TMC announced today the winners of the inaugural Cybersecurity Excellence Awards, presented by INTERNET TELEPHONY magazine.

By: CustomerZone360 News | 12/1/2022

Grandstream's Wi-Fi IP Phones Certified with Zoom Phone
The WP Series gives users a mobile VoIP device that can connect to their UC platforms and enable flexible mobility within their work settings.

By: Stefania Viscusi | 11/29/2022

Neustar and ATIS Enhance STIR/SHAKEN Validation
Neustar and ATIS expanded the ATIS Robocalling Testbed to help restore trust within the phone channel by reducing unwanted robocalls.

By: Greg Tavarez | 11/28/2022

Gamma Picks Dubber for Call Recording on Teams
Dubber's conversation intelligence and unified recording platform has been selected by Gamma to provide intelligent call recording on Microsoft Teams.

By: Stefania Viscusi | 11/28/2022

Business Texting Draws in Consumers
A majority of customers have texted with businesses and enough of them have had good experiences that it's become an expectation.

By: Greg Tavarez | 11/23/2022

FCC Means Business in Fight Against Robocalls
The FCC, for the first time, cut off a voice service provider from other networks for failing to meet FCC requirements around reducing robocalls.

By: Greg Tavarez | 11/22/2022

TMC Labs Announces Unified Communications Innovation Award Winners for 2022
TMC announced the recipients of the 2022 TMC Labs Unified Communications Innovation Award, presented by INTERNET TELEPHONY.

By: CustomerZone360 News | 11/22/2022

TMC Labs UC Innovation Winners Offer Innovative Ways to Unify Communications
Winners of the 2022 TMC Labs Unified Communications Innovation Award are delivering new opportunities for unifying key communications capabilities.

By: CustomerZone360 Staff | 11/22/2022

Granite Fuels Next Wave of Advanced SD-WAN Solutions
Juniper presented a 2022 Elevate Award to Granite in the Game-Changing WAN category, as businesses continue to build their connectivity solutions leve…

By: Greg Tavarez | 11/22/2022

Yamaha's New Video Sound Bar & Collaboration System Improve Conferencing Experiences
Yamaha has announced two new video collaboration systems, CS-800 Video Sound Bar and CS-500 Video Collaboration System.

By: Stefania Viscusi | 11/21/2022

DIDWW Launches PSTN Replacement Solution For Businesses
Telecom provider DIDWW has announced an expansion of its product portfolio to now offer businesses a seamless transition to VoIP with a PTSN replaceme…

By: Stefania Viscusi | 11/17/2022

NWN Carousel Transforms Cloud Communications in South Carolina
NWN Carousel expanded to South Carolina through a $10 million contract with the South Carolina Department of Administration.

By: Greg Tavarez | 11/17/2022

SMBs with Flexible Work Options are Increasing Customer Retention Rates
Cloud communications solutions are built to enable customer care and employee collaboration from wherever work happens, remote, office, or hybrid.

By: Stefania Viscusi | 11/17/2022

SIP Trunking as a Service is the Future
SIP Trunking as a Service offers Communication Service Providers (CSPs) a cloud-based alternative that simplifies operational complexities and acceler…

By: Arti Loftus | 11/14/2022

Telinta's TeliGlobe Mobile Softphone Now Has In-App Signup
Telinta's TeliGlobe brandable mobile VoIP solution is now downloadable directly from Google Play and iTunes.

By: Stefania Viscusi | 11/11/2022

Old Spaghetti Factory Restaurants Interface with Modern Operations
The Old Spaghetti Factory chose Interface's suite of managed services to lead its modern transformation throughout its locations across the nation.

By: Greg Tavarez | 11/10/2022

T-Mobile and Sinch Increase 911 Accessibility
T-Mobile partnered with Sinch, a cloud communications platform solutions provider, to launch NextGen 911 Real-Time Text.

By: Greg Tavarez | 11/4/2022

New AVer PTZ Conferencing Camera Gives Remote Meetings an Upgrade
AVer is focusing on creating immersive, inclusive video conference experiences with its new CAM570 Zoom-certified PTZ camera.

By: Stefania Viscusi | 11/4/2022

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