Temu Enlists Help of Consumers to Flag Scam Sites, Shares Tips to Shop Safely This Holiday Season
BOSTON, Nov. 20, 2023 /PRNewswire/ -- Temu is seeking the support of its customers in identifying and reporting scam websites and apps that impersonate the e-commerce platform for fraudulent purposes. The company also provided helpful tips to ensure a safe shopping experience during the holiday season.
"With the rising popularity of our products and services, we've noticed the emergence of apps and websites impersonating our brand to cheat our customers," said a Temu spokesperson. "We have taken legal action against these fraudulent entities. However, the judicial process and expected delays in addressing the issue with the hosting platforms and cloud services mean the resolution may not be immediate. Therefore, we urge consumers to support our efforts by reporting any such fraudulent activities they encounter."
To address reports about fraudulent Temu websites, suspicious text messages or phone calls, consumers are encouraged to file a report with Temu at https://www.temu.com/bgch_report_suspicious.html. Additionally, consumers can file their complaints to the relevant authorities including the National Cyber Security Center (https://www.ncsc.gov.uk/secion/about-this-website/report-scam-website) and Action Fraud (https://www.actionfraud.police.uk/).
Common Scams To Beware:
Safe and Fun Shopping With Temu:
Temu is a TrustedSite Certified Secure Site that adheres to the Payment Card Industry Data Security Standard (PCI DSS) when handling card data by encrypting data in storage and transmission. Temu collaborates with leading payment networks, leveraging their specialized security and authentication protocols — such as Visa Secure, MasterCard ID Check, American Express SafeKey, Discover ProtectBuy, and JCB J/Secure — to provide an additional layer of protection for its users.
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