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PayIt Appoints Tom Nieto as President and Chief Operating Officer
[November 16, 2023]

PayIt Appoints Tom Nieto as President and Chief Operating Officer


PayIt, the leader in digital customer experience solutions with integrated payments for state, local, and provincial governments, is pleased to announce the appointment of Tom Nieto as President. Tom brings nearly 15 years of leadership experience across government technology to the role, where he will focus on driving strategy, scaling its operations and building out capabilities to continue to drive growth for the company.

"Tom's rich blend of highly relevant professional experiences, strong leadership style, and passion for the PayIt mission made him an easy choice to help guide our business through its next stages," said John Thomson, Founder and CEO of PayIt. "I am confident that his contributions will drive our company forward, and our customers, current and future, will benefit from the progress we make with Tom on the team."

Tom was most recently COO at Accela, and prior to that, held leadership positions at companies including Box and Boston Consulting Group. Tom holds an M.B.A. from Harvard University and B.A. in International Relations from Stanford University.

"PayIt is at a pivotal moment in our continued growth trajctory - our differentiated offering and talented team has us poised to continue our growth across North America," said Tom. "I am excited to join PayIt to build our next phase of growth and deliver an unparalleled experience to our clients and the customers they serve."



PayIt co-founder Mike Plunkett has been appointed Chief Development Officer. In his new role, he will focus on client relationships, corporate development, and coaching leaders within the company. Mike most recently served as PayIt's COO.

PayIt's modern customer experience and payments platform for government simplifies the way government agencies serve their communities. Cities, towns, counties, states, and provinces use PayIt to collect revenue, work more efficiently, and deliver a better customer experience. PayIt consolidates services including property tax, DMV, outdoors, courts, and utilities into one connected experience for residents. PayIt launches quickly and saves government agencies up to $6 per transaction.


Learn more about PayIt here.

About PayIt

PayIt enables state and local government agencies to deliver a great experience with resident payments that accelerates the shift to digital. Agencies choose PayIt to better achieve their mission through improved operational efficiency, customer support, and resident satisfaction. Our solutions span property tax, courts, utilities, DMV, outdoors, and more. PayIt provides a single resident profile across agencies and jurisdictions, integrates into back-office and adjacent systems, and our team helps clients drive adoption of digital channels. Serving more than 100 million residents in North America, we have received awards from Fast Company and StateScoop, and have been listed in the GovTech 100 for 7 years and counting.

PayIt: Smarter for government. Easier for everyone.


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