Deloitte: Consumers Believe Generative AI Could Make Health Care More Affordable
New survey indicates health is a top-reason consumers are using Generative AI and they're optimistic about its potential
NEW YORK, Nov. 16, 2023 /PRNewswire/ --
Why this matters
A new, nationally representative survey of 2,014 U.S. adults conducted by Deloitte's Center for Health Solutions (Center) found more than half of all survey respondents (53%) believe Generative AI could improve access to health care, and 46% of consumers said it had the potential to make health care more affordable. The Deloitte's Center research team explored consumers' preferences in its "2023 Health Care Consumer Survey."
Consumers ask Generative AI for health help
— Asif Dhar, M.D., vice chair and U.S. life sciences and health care industry leader, Deloitte LLP
Be honest with me doc
— Bill Fera, M.D., principal, Deloitte Consulting LLP
About Generative AI at Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.
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