Global CX Leader Avaya Further Strengthens C-Suite as the Company Accelerates Innovation
Avaya, a global leader in customer experience solutions, announced the appointments of Soren Abildgaard, who joined the company on November 1 as its Chief Technology Officer (CTO), and Marylou "ML" Maco, who will join on December 1 as its Chief Revenue and Customer Experience Officer. The appointments further strengthen the company's executive leadership team and related plans to accelerate its innovation strategy and growth. In addition to Maco's responsibilities as Chief Revenue and Customer Experience Officer, she will continue her role on the Avaya Board of Directors.
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Soren Abildgaard, Chief Technology Officer, Avaya (Photo: Business Wire)
Their decision to join Avaya serves as a strong validation that the Company is on a path that resonates with not just the market but also with industry leaders. "These appointments are another milestone in Avaya's transformation as we continue to build upon our leadership in customer experience," said Alan Masarek, CEO of Avaya. "In a sector where innovation is crucial for staying ahead, Soren will bring his cloud and software expertise, while ML possesses an exceptional track record of driving market share and revenue growth. I am confident that they will prove vital assets in fueling our strategic plans and establishing Avaya as a clear leader in Enterprise CX."
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Avaya is shaping the future of customer experiences, with innovation and partnerships that deliver game-changing business benefits. Our communications solutions power immersive, personalized, and memorable customer experiences to help organizations achieve their strategic ambitions and desired outcomes. Together, we are committed to helping grow your business by delivering Experiences That Matter. Learn more at http://www.avaya.com.
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Source: Avaya Newsroom