Calabrio ONE Awards Celebrate Customers Elevating Their Contact Center Operations
Calabrio, the workforce performance company, has announced the winners of its annual ONE Awards. Now in its seventh year, the awards acknowledge and celebrate Calabrio customers who are shaping the future of workforce optimization (WFO), elevating customer experience (CX), and enhancing employee engagement within their organizations.
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Congratulations to our 2023 ONE Award Winners! (Graphic: Business Wire)
Since 2017, Calabrio has honored nearly 70 companies for their dedication, innovation, and hard work in improving contact center operations. In addition to industry recognition, ONE Award winners receive a charitable donation from Calabrio to a cause of their choice.
2023 ONE Award Winners:
Brand Guardian: Support Services Group
Agent Advocate: Zappos.com
Analytics Architect: Paychex
Omnipresent: Finnish Tax Administration
Innovator: Roche Diagnostics USA
Data Explorer: AAA NE
Champion: Jo Gilbert-Button, The LEGO Group
Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement, and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
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