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InteliChart to Debut Enhanced Family Engagement Solution at the AHCA/NCAL Delivering Solutions 23 Convention & Expo
[September 27, 2023]

InteliChart to Debut Enhanced Family Engagement Solution at the AHCA/NCAL Delivering Solutions 23 Convention & Expo

Award-winning patient engagement provider to showcase innovation to alleviate burnout, stress, and staffing shortages for long-term care, senior living, and skilled nursing facilities

CHARLOTTE, N.C., Sept. 27, 2023 /PRNewswire/ -- InteliChart, the award-winning leader in patient engagement solutions, announced today that it will debut its enhanced family engagement solution at the upcoming AHCA/NCAL Convention & Expo, Delivering Solutions 23, October 1-4 in Denver. Modeled after the company's Black Book #1-rated Patient Portal, InteliChart's Family Portal seeks to redefine and modernize family-facility interactions and communications while significantly decreasing the burden and stress that today's dated methods are placing on staff at long-term care, senior living, and skilled nursing facilities.

"We look forward to debuting our new Family Portal capabilities which will significantly alleviate the manual day-t-day efforts for facilities' nursing staff," said Gary Hamilton, CEO of InteliChart. "These unsung heroes have been through so much since the start of the pandemic, and we're excited to offer them a solution that finally addresses the critical communication gap that exists between family members and staff."

Record levels of staff burnout and resignation within long-term care workforces coupled with staffing shortages have placed tremendous stress on facility staff, who often find themselves stretched thin in their efforts to provide quality care. The available time to address a resident's family members is also negatively impacted, and staff members often resort to their own personal devices to communicate with family members as a time-saving mechanism.

InteliChart's Family Portal is a modern solution designed to facilitate all levels of facility-family communication – whether in the form of a broadcast message, newsletter, or a personal message to a single recipient – in a fraction of the time previously required. Family members are also able to see what is going on in the life of their loved one, decreasing the number of questions and inquiries that can take up a significant amount of facility staff's time.

"There's never been a more important time to address the communication, outreach, and family management needs for long-term care and post-acute facilities as well as their staff," added Hamilton.

Attendees can request a demo to learn more about Family Portal by completing this form or by visiting the InteliChart booth #1308 at the show.

About InteliChart
InteliChart delivers the award-winning Healthy Outcomes patient-engagement platform. This platform is tailored to help healthcare providers meet the digital health expectations of patients and achieve optimal health outcomes. Their comprehensive suite of patient engagement solutions includes the Patient Portal, Family Portal, Patient Intake, Patient Notify, Patient Survey, Patient Schedule, Patient Activate, and Patient eHealth. Renowned EHR vendors, hospitals, health systems, and medical practices have chosen InteliChart as their preferred patient engagement platform. These collective endorsements represent over 80 million patient records. InteliChart maintains API integration with more than 40 EHR systems, enabling seamless access to the entire suite of Healthy Outcomes solutions. For more detailed information about InteliChart and the Healthy Outcomes platform, visit

Media Contact:
Yancey Casey
Amendola Communications on behalf of InteliChart
(678) 895-9401
[email protected]

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SOURCE InteliChart, LLC

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