Kyndi Introduces New Capabilities to Optimize Knowledge Management and User Experiences with Latest Version of its Generative AI Answer Engine
Kyndi 6.0 includes new features and enhancements that accelerate knowledge creation and enhance end user experiences
SAN MATEO, Calif., Sept. 19, 2023 /PRNewswire/ -- Kyndi, the Answer Engine company, today announced the immediate availability of its latest Generative AI Answer Engine, Kyndi 6.0. The latest release introduces several new features that address the need for more effective knowledge management and AI transparency. Integrated into Kyndi's award-winning Platform, the new features expand on the existing generative AI use cases for enterprises looking to optimize their knowledge management process and the information retrieval experiences for the end users.
The current content and knowledge management process is manual and time-consuming for enterprises. Worse, building a comprehensive, agile knowledge base that consistently provides accurate and timely information for business users is a huge endeavor, given the wealth of information organizations create and maintain today.
Using Kyndi 6.0, content leaders can leverage a new generative AI-enabled feature called "Topics" which empowers them to curate, validate, and manage knowledge bases in under one hour while ensuring the correct and relevant answers are always available to the end users. Another capability is the new generative AI-enabled user interface called "Citation", which presents end users with the citations of the content sources for enhanced AI explainability. Users can also copy the citations for future references and continued research.
Key features of the Kyndi Version 6.0 include:
"While many organizations were initially swept up in the hype of GenAI, they soon witnessed deal-breaking issues from inaccurate answers due to hallucinations, difficulty in incorporating domain-specific information, lack of explainability, and security challenges," said Ryan Welsh, CEO and Founder of Kyndi. "As an end-to-end enterprise solution, Kyndi 6.0 addresses these challenges by bringing new capabilities that enhance relevancy, AI transparency, and automation to organizations looking to modernize the way their users find critical business information."
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