Calendly Delivered 318% ROI Finds New Total Economic Impact Study
Calendly, the only centralized scheduling automation platform built for scaling across the organization, today revealed findings from a newly commissioned Total Economic Impact (TEI) study conducted by Forrester Consulting on behalf of Calendly that found customers achieved a 318% ROI and $687,000 in total net benefits over three years by using its technology. The Forrester study found Calendly greatly improves customer satisfaction and retention rates, hiring cycles, cost savings, team productivity, and other key business metrics tied to performance for external teams within the enterprise.
Today's buying process has become much more complex and intensive. As of 2022, organizations use an average of 130 SaaS applications, up from 80 in 2020. Software providers need to prove why they're the right enterprise technology partner to provide maximum strategic value as buyers become more critical of spend. In a recent announcement, Calendly shared adoption of Calendly for Enterprise grew 61% year over year in July, with 86% of the Fortune 500 and 14 of the top 15 Fortune 500 financial companies using the platform today.
"There's nothing better than receiving, in our opinion, this validation from the enterprise and analyst communities," said Tope Awotona, Founder and CEO of Calendly. "I'm proud that our customers choose Calendly to help them with some of their teams' most crucial challenges when it comes to meetings. Our priority is to help them save costs and deliver meaningful business impact across their meeting lifecycle."
Forrester interviewed four customers - Atlassian, DocuSign, Semrush, and GardaWorld - to create a composite organization for the study based on Calendly implementation osts, benefits, risks data, and other factors. The TEI study found the following benefits from implementing Calendly:
Key customer quotes shared in the study include:
Calendly helps individuals, teams, and organizations automate the meeting lifecycle by removing the back and forth with scheduling. Calendly's cloud-based platform offers a new layer of the modern digital technology stack by connecting with critical tools to automate scheduling workflows, creates a more delightful customer experience, and provides insightful, measurable data to drive better business outcomes. Today, more than 20 million users across 230 countries use Calendly to simplify meetings, collaborate more effectively and efficiently, and drive business forward. To learn more, visit Calendly.com.
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