Riverbed Adds Intelligent Automation Across Unified Observability Portfolio to Reduce IT Operations Costs and Improve Employee Productivity
Riverbed, the leader in unified observability, today announced the release of new intelligent automation workflows across its Alluvio Unified Observability portfolio. Powered by the Alluvio LogiQ Engine, the new capabilities use pattern recognition, correlation, and automation to enable IT to 'shift left' by filtering out noise and reducing escalations, allowing teams to focus on the most critical issues with up-to-date information sent to IT service management (ITSM) tools.
LinkedIn: Riverbed adds Intelligent Automation across Unified Observability portfolio to reduce IT operations costs and improve employee productivity: https://rvbd.ly/3WSkmNz
With the ever-increasing complexity of modern IT environments, organizations are grappling with a flood of data and alerts, often leading to information overload and difficulty in prioritizing and addressing crucial incidents. Alluvio's automation and analytics capabilities revolutionize the way IT teams handle unified observability and incident management, streamlining workflows, and allowing for a more proactive approach to IT operations.
The automation and analytics capabilities, integrated seamlessly into the Alluvio Unified Observability Platform, enable organizations to automate repetitive tasks, analyze vast volumes of data, and correlate events across various monitoring tools, bringing unprecedented efficiency and accuracy to incident resolution. By automating manual processes, teams can shift their focus from routine and mundane tasks to more strategic and value-added activities, driving innovation and optimizing service delivery.
In this new Alluvio portfolio release, there are four key use cases of intelligent automation that extract critical insights across Alluvio monitoring data and existing third-party tools to enable faster time to resolution and deliver an improved digital employee experience (DEX):
"We are thrilled to introduce these automation and analytics capabilities to our Alluvio Unified Observability Platform," said Richard Tworek, Chief Technology Officer, Alluvio at Riverbed. "We understand the challenges faced by IT teams in managing complex environments and the importance of shifting left. By automating routine tasks, we aim to free up valuable time and resources, allowing teams to concentrate on the most critical issues and keep their essential applications running smoothly so organizations can deliver superior digital employee experience."
The integration of Alluvio's automation capabilities with leading ITSM tools further enhances the value proposition for customers. By centralizing information within a familiar and efficient ITSM platform, organizations can leverage existing workflows, processes, and incident management procedures. This integration eliminates silos, improves collaboration, and enables better communication between IT teams, ultimately leading to faster incident resolution and improved service delivery and DEX.
"Next-generation observability leverages artificial intelligence and machine learning to automate fixes of basic and complex IT issues, while providing data-rich context for issues that require human intervention," said Shamus McGillicuddy, Vice President of Research at Enterprise Management Associates. "Riverbed's release of intelligent automation workflows across its Alluvio Unified Observability portfolio provides the right data for the right insights so that IT teams can improve and accelerate IT operations and security incident response."
The Alluvio Unified Observability platform is a secure, highly available and scalable SaaS platform for cloud-native observability services, such as Alluvio IQ. The platform is part of the Alluvio Unified Observability portfolio from Riverbed, which also includes industry-leading visibility tools for Network Performance Management (NPM), IT Infrastructure Monitoring (ITIM) and Digital Experience Management (DEM), which encompasses application performance management (APM) and end user experience monitoring (EUEM). Alluvio automates the process of gathering and correlating metrics across time, device, location, and applications. It also provides automated investigative workflows designed to replicate the best practices of expert IT teams-enabling enterprises to filter out noise, reduce escalations, set priorities, and scale knowledge residing in the minds of a few across the broader IT team.
To learn more about Riverbed Alluvio Intelligent Automation, please visit https://www.riverbed.com/solutions/intelligent-it-automation/
Riverbed is the only company with the collective richness of telemetry from network to app to end user, that illuminates and then accelerates every interaction, so organizations can deliver a seamless digital experience and drive enterprise performance. Riverbed offers two industry-leading portfolios: Alluvio by Riverbed, a differentiated Unified Observability portfolio that unifies data, insights, and actions across IT, so customers can deliver seamless, secure digital experiences; and Riverbed Acceleration, providing fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of partners, and market-leading customers globally - including 95% of the FORTUNE 100 - we empower every click, every digital experience. Riverbed. Empower the Experience. Learn more at riverbed.com
Riverbed, Alluvio and certain other terms used herein are trademarks of Riverbed Technology LLC. All other trademarks used herein belong to their respective owners.
Connect with Riverbed
Building a Strong Culture for Success in an Age of Generational Shifts
Special Panel SessionTBA