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Broadvoice b-hive Platform Supports Zapier and Webhooks IntegrationsUCaaS Provider Enables Small and Mid-Market Businesses to Automate Call Data Sharing and Simplify Workflows LOS ANGELES, Feb. 23, 2023 /PRNewswire/ -- Broadvoice®, a provider of hosted voice, unified communications as a service (UCaaS), omnichannel contact center as a service (CCaaS) and SIP Trunking services for small and mid-market businesses, announced today that the Broadvoice b-hive unified communications platform now supports Zapier no-code integrations and Webhooks for data sharing and workflow automation. Using Zapier and Webhooks integrations, Broadvoice customers can leverage valuable b-hive call data across multiple platforms, apps and tools without the need for programming. Benefits for small and mid-market companies include:
"The addition of Zapier and Webhooks enables Broadvoice customers to instantly share information generated by the b-hive platform with other business applications, with no coding required," said Broadvoice Chief Product Officer George Mitsopoulos. "These enhancements advance our mission of empowering small and mid-market customers to simplify their processes and grow their businesses." Zapier Integration Using Zapier, Broadvoice b-hive customers can create and execute workflows automatically, saving time and increasing the efficiency of collecting and transferring data. For example, when a business connects Broadvoice b-hive to a CRM platform, anytime a customer calls, their contact information is automatically pushed to the appropriate sales team member for follow-up. The Zapier integration is available for Broadvoice b-hive pro accounts and requires a Zapier account. Pro users can customize Broadvoice Zapier Integration at the account and user levels. Webhooks Integration For example, a business can use Webhooks to automatically send Broadvoice b-hive call recordings to a designated online storage location to meet regulatory compliance requirements. Webhooks are included for all b-hive seats at no extra cost and are customizable at the account level. For more information, visit our Broadvoice Zapier Integration page and Broadvoice Webhooks Integration page. About Broadvoice Media Contact: Khali Henderson View original content to download multimedia:https://www.prnewswire.com/news-releases/broadvoice-b-hive-platform-supports-zapier-and-webhooks-integrations-301753951.html SOURCE Broadvoice |