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AnswerNet Expands Traditional Answering Service to Include Text SupportWILLOW GROVE, Pa. , Jan. 25, 2023 /PRNewswire/ -- AnswerNet today launched AnswerMyTexts, the first true business text answering service solution. AnswerMyTexts lets business owners handle texts on their business phone number, or have those texts handled by AnswerNet agents. The goal of AnswerMyTexts is to allow businesses to use their answering service for non-voice channels for the first time, and to encourage all businesses to text-enable their business phone lines. AnswerMyTexts is the 1st text answering provider with on-demand, agents who can respond to texts when business cannot. AnswerMyTexts, allows the business owner to manage their own texts and leverage support in three ways:
"The use of texting-to-business numbers has been slowed because there has been no solution that allows the business to handle its own texts, or to have a third party handle them when the business is unavailable", said Gary Pudles, CEO of AnswerNet. "With the AnswerMyTexts service, AnswerNet is leading the revolution in helping businesses move seamlessly into text communications." Today, statistics show that 9 out of 10 consumers prefer communication with companies via text, which leads to a better customer experience and a higher perceived customer satisfaction. For more information, visit answermytexts.com. About AnswerNet Contact: Melissa DHeilly View original content:https://www.prnewswire.com/news-releases/answernet-expands-traditional-answering-service-to-include-text-support-301729844.html SOURCE AnswerNet |