IT and BPO Services Market Size in India to Grow by USD 116.01 Bn, IT to be Largest Revenue-generating Product Segment - Technavio

This report analyzes the IT and BPO services market in India by product (IT, BPM, and software and R&D), end-user (finance, insurance, telecom, healthcare, and others), and type (export and domestic)

NEW YORK, Oct. 9, 2022 /PRNewswire/ -- The "IT and BPO Services Market in India by Product, End-user, and Type - Forecast and Analysis 2022-2026" report has been added to Technavio's offerings. The market size is expected to grow by USD 116.01 billion from 2021 to 2026. In addition, the growth momentum of the market will accelerate at a CAGR of 9.19% during the forecast period, according to Technavio

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IT and BPO Services Market In India: Market Segmentation

By product, the IT segment will be the largest contributor to market growth during the forecast period. Many firms are shifting their IT infrastructure model to IT-as-a-service (ITaaS). To increase business efficiency and reduce CAPEX and OPEX, organizations are using advanced IT solutions such as virtualizations, software-defined data centers, and cloud-based solutions. This is increasing the demand for IT services outsourcing in India, which, in turn, will fuel the growth of the market during the forecast period.

IT and BPO Services Market In India: Major Growth Drivers

The rising cost pressure to maintain in-house IT systems is driving the India IT and BPO services market growth. Globalization has led to labor arbitrage. Hence, companies are shifting their business processes to inexpensive locations. IT and BPO services help client firms to focus on their core competencies and obtain a competitive edge. For instance, Furthermore, the total cost of operations in developing countries such as India is lower than that of developed countries such as the US and the UK. Hence, many global companies prefer India as their sourcing location.

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IT and BPO Services Market In India: Key Vendor Offerings 

• Accenture Plc - The company offers IT and BPO services such as supply chain, digital inside sales, and intelligent network services.
• Cognizant Technology Solutions Corp. - The company offers IT and BPO services such as enterprise services and cloud enablement.
• HCL Technologies Ltd. - The company offers IT and BPO services such as Hybrid Cloud Services, Digital Workplace Services, and NextGen Network Services.
• Infosys Ltd. - The company offers IT services in various sectors, such as health, transport, justice, immigration, defense, and citizen services.
• International Business Machines Corp. - The company offers BPO services such as Finance Transformation Services and Procurement and Sourcing Services.

IT and BPO Services Market In India: Reasons to Buy Our Report

• CAGR of the market during the forecast period 2022-2026
• Detailed information on factors that will help the IT and BPO services market in India to grow during the next five years
• Estimation of the It and BPO services market size in India and its contribution to the parent market
• Predictions on upcoming trends and changes in consumer behavior
• The growth of the IT and BPO services market in India across India
• Analysis of the market's competitive landscape and detailed information on vendors
• Comprehensive details of factors that will challenge the growth of IT and BPO services market vendors in India

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Table of Contents

1 Executive Summary

• 1.1 Market overview 
• Exhibit 01: Executive Summary – Chart on Market Overview
• Exhibit 02: Executive Summary – Data Table on Market Overview
• Exhibit 03: Executive Summary – Chart on Country Market Characteristics
• Exhibit 04: Executive Summary – Chart on Market Segmentation by Product
• Exhibit 05: Executive Summary – Chart on Market Segmentation by End-user
• Exhibit 06: Executive Summary – Chart on Market Segmentation by Type
• Exhibit 07: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

• 2.1 Market ecosystem 
• Exhibit 08: Parent market
• Exhibit 09: Market Characteristics

3 Market Sizing

• 3.1 Market definition 
• Exhibit 10: Offerings of vendors included in the market definition

• 3.2 Market segment analysis 
• Exhibit 11: Market segments

• 3.3 Market size 2021

• 3.4 Market outlook: Forecast for 2021-2026 
• Exhibit 12: Chart on India - Market size and forecast 2021-2026 ($ billion)
• Exhibit 13: Data Table on India - Market size and forecast 2021-2026 ($ billion)
• Exhibit 14: Chart on India: Year-over-year growth 2021-2026 (%)
• Exhibit 15: Data Table on India: Year-over-year growth 2021-2026 (%)

4 Five Forces Analysis

• 4.1 Five forces summary 
• Exhibit 16: Five forces analysis - Comparison between 2021 and 2026

• 4.2 Bargaining power of buyers 
• Exhibit 17: Chart on Bargaining power of buyers – Impact of key factors 2021 and 2026

• 4.3 Bargaining power of suppliers 
• Exhibit 18: Bargaining power of suppliers – Impact of key factors in 2021 and 2026

• 4.4 Threat of new entrants 
• Exhibit 19: Threat of new entrants – Impact of key factors in 2021 and 2026

• 4.5 Threat of substitutes 
• Exhibit 20: Threat of substitutes – Impact of key factors in 2021 and 2026

• 4.6 Threat of rivalry 
• Exhibit 21: Threat of rivalry – Impact of key factors in 2021 and 2026

• 4.7 Market condition 
• Exhibit 22: Chart on Market condition - Five forces 2021 and 2026

5 Market Segmentation by Product

• 5.1 Market segments 
• Exhibit 23: Chart on Product - Market share 2021-2026 (%)
• Exhibit 24: Data Table on Product - Market share 2021-2026 (%)

• 5.2 Comparison by Product 
• Exhibit 25: Chart on Comparison by Product
• Exhibit 26: Data Table on Comparison by Product

• 5.3 IT services - Market size and forecast 2021-2026
• Exhibit 27: Chart on IT services - Market size and forecast 2021-2026 ($ billion)
• Exhibit 28: Data Table on IT services - Market size and forecast 2021-2026 ($ billion)
• Exhibit 29: Chart on IT services - Year-over-year growth 2021-2026 (%)
• Exhibit 30: Data Table on IT services - Year-over-year growth 2021-2026 (%)

• 5.4 BPM - Market size and forecast 2021-2026
• Exhibit 31: Chart on BPM - Market size and forecast 2021-2026 ($ billion)
• Exhibit 32: Data Table on BPM - Market size and forecast 2021-2026 ($ billion)
• Exhibit 33: Chart on BPM - Year-over-year growth 2021-2026 (%)
• Exhibit 34: Data Table on BPM - Year-over-year growth 2021-2026 (%)

• 5.5 Software and R and D - Market size and forecast 2021-2026
• Exhibit 35: Chart on Software and R and D - Market size and forecast 2021-2026 ($ billion)
• Exhibit 36: Data Table on Software and R and D - Market size and forecast 2021-2026 ($ billion)
• Exhibit 37: Chart on Software and R and D - Year-over-year growth 2021-2026 (%)
• Exhibit 38: Data Table on Software and R and D - Year-over-year growth 2021-2026 (%)

• 5.6 Market opportunity by Product 
• Exhibit 39: Market opportunity by Product ($ billion)

6 Market Segmentation by End-user

• 6.1 Market segments 
• Exhibit 40: Chart on End-user - Market share 2021-2026 (%)
• Exhibit 41: Data Table on End-user - Market share 2021-2026 (%)

• 6.2 Comparison by End-user 
• Exhibit 42: Chart on Comparison by End-user
• Exhibit 43: Data Table on Comparison by End-user

• 6.3 Finance - Market size and forecast 2021-2026
• Exhibit 44: Chart on Finance - Market size and forecast 2021-2026 ($ billion)
• Exhibit 45: Data Table on Finance - Market size and forecast 2021-2026 ($ billion)
• Exhibit 46: Chart on Finance - Year-over-year growth 2021-2026 (%)
• Exhibit 47: Data Table on Finance - Year-over-year growth 2021-2026 (%)

• 6.4 Insurance - Market size and forecast 2021-2026
• Exhibit 48: Chart on Insurance - Market size and forecast 2021-2026 ($ billion)
• Exhibit 49: Data Table on Insurance - Market size and forecast 2021-2026 ($ billion)
• Exhibit 50: Chart on Insurance - Year-over-year growth 2021-2026 (%)
• Exhibit 51: Data Table on Insurance - Year-over-year growth 2021-2026 (%)

• 6.5 Telecom - Market size and forecast 2021-2026
• Exhibit 52: Chart on Telecom - Market size and forecast 2021-2026 ($ billion)
• Exhibit 53: Data Table on Telecom - Market size and forecast 2021-2026 ($ billion)
• Exhibit 54: Chart on Telecom - Year-over-year growth 2021-2026 (%)
• Exhibit 55: Data Table on Telecom - Year-over-year growth 2021-2026 (%)

• 6.6 Healthcare - Market size and forecast 2021-2026
• Exhibit 56: Chart on Healthcare - Market size and forecast 2021-2026 ($ billion)
• Exhibit 57: Data Table on Healthcare - Market size and forecast 2021-2026 ($ billion)
• Exhibit 58: Chart on Healthcare - Year-over-year growth 2021-2026 (%)
• Exhibit 59: Data Table on Healthcare - Year-over-year growth 2021-2026 (%)

• 6.7 Others - Market size and forecast 2021-2026
• Exhibit 60: Chart on Others - Market size and forecast 2021-2026 ($ billion)
• Exhibit 61: Data Table on Others - Market size and forecast 2021-2026 ($ billion)
• Exhibit 62: Chart on Others - Year-over-year growth 2021-2026 (%)
• Exhibit 63: Data Table on Others - Year-over-year growth 2021-2026 (%)

• 6.8 Market opportunity by End-user 
• Exhibit 64: Market opportunity by End-user ($ billion)

7 Market Segmentation by Type

• 7.1 Market segments 
• Exhibit 65: Chart on Type - Market share 2021-2026 (%)
• Exhibit 66: Data Table on Type - Market share 2021-2026 (%)

• 7.2 Comparison by Type 
• Exhibit 67: Chart on Comparison by Type
• Exhibit 68: Data Table on Comparison by Type

• 7.3 Export - Market size and forecast 2021-2026
• Exhibit 69: Chart on Export - Market size and forecast 2021-2026 ($ billion)
• Exhibit 70: Data Table on Export - Market size and forecast 2021-2026 ($ billion)
• Exhibit 71: Chart on Export - Year-over-year growth 2021-2026 (%)
• Exhibit 72: Data Table on Export - Year-over-year growth 2021-2026 (%)

• 7.4 Domestic - Market size and forecast 2021-2026
• Exhibit 73: Chart on Domestic - Market size and forecast 2021-2026 ($ billion)
• Exhibit 74: Data Table on Domestic - Market size and forecast 2021-2026 ($ billion)
• Exhibit 75: Chart on Domestic - Year-over-year growth 2021-2026 (%)
• Exhibit 76: Data Table on Domestic - Year-over-year growth 2021-2026 (%)

• 7.5 Market opportunity by Type 
• Exhibit 77: Market opportunity by Type ($ billion)

8 Customer Landscape

• 8.1 Customer landscape overview 
• Exhibit 78: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

9 Drivers, Challenges, and Trends

• 9.1 Market drivers

• 9.2 Market challenges

• 9.3 Impact of drivers and challenges 
• Exhibit 79: Impact of drivers and challenges in 2021 and 2026

• 9.4 Market trends

10 Vendor Landscape

• 10.1 Overview

• 10.2 Vendor landscape 
• Exhibit 80: Overview on Criticality of inputs and Factors of differentiation

• 10.3 Landscape disruption 
• Exhibit 81: Overview on factors of disruption

• 10.4 Industry risks 
• Exhibit 82: Impact of key risks on business

11 Vendor Analysis

• 11.1 Vendors covered 
• Exhibit 83: Vendors covered

• 11.2 Market positioning of vendors 
• Exhibit 84: Matrix on vendor position and classification

• 11.3 Accenture Plc 
• Exhibit 85: Accenture Plc - Overview
• Exhibit 86: Accenture Plc - Business segments
• Exhibit 87: Accenture Plc - Key news
• Exhibit 88: Accenture Plc - Key offerings
• Exhibit 89: Accenture Plc - Segment focus

• 11.4 Cognizant Technology Solutions Corp. 
• Exhibit 90: Cognizant Technology Solutions Corp. - Overview
• Exhibit 91: Cognizant Technology Solutions Corp. - Business segments
• Exhibit 92: Cognizant Technology Solutions Corp. - Key news
• Exhibit 93: Cognizant Technology Solutions Corp. - Key offerings
• Exhibit 94: Cognizant Technology Solutions Corp. - Segment focus

• 11.5 HCL Technologies Ltd. 
• Exhibit 95: HCL Technologies Ltd. - Overview
• Exhibit 96: HCL Technologies Ltd. - Business segments
• Exhibit 97: HCL Technologies Ltd. - Key offerings
• Exhibit 98: HCL Technologies Ltd. - Segment focus

• 11.6 Infosys Ltd. 
• Exhibit 99: Infosys Ltd. - Overview
• Exhibit 100: Infosys Ltd. - Business segments
• Exhibit 101: Infosys Ltd. - Key news
• Exhibit 102: Infosys Ltd. - Key offerings
• Exhibit 103: Infosys Ltd. - Segment focus

• 11.7 International Business Machines Corp. 
• Exhibit 104: International Business Machines Corp. - Overview
• Exhibit 105: International Business Machines Corp. - Business segments
• Exhibit 106: International Business Machines Corp. - Key offerings
• Exhibit 107: International Business Machines Corp. - Segment focus

• 11.8 Serco Group Plc 
• Exhibit 108: Serco Group Plc - Overview
• Exhibit 109: Serco Group Plc - Business segments
• Exhibit 110: Serco Group Plc - Key news
• Exhibit 111: Serco Group Plc - Key offerings
• Exhibit 112: Serco Group Plc - Segment focus

• 11.9 Tata Consultancy Services Ltd. 
• Exhibit 113: Tata Consultancy Services Ltd. - Overview
• Exhibit 114: Tata Consultancy Services Ltd. - Business segments
• Exhibit 115: Tata Consultancy Services Ltd. - Key news
• Exhibit 116: Tata Consultancy Services Ltd. - Key offerings
• Exhibit 117: Tata Consultancy Services Ltd. - Segment focus

• 11.10 Tech Mahindra Ltd 
• Exhibit 118: Tech Mahindra Ltd - Overview
• Exhibit 119: Tech Mahindra Ltd - Business segments
• Exhibit 120: Tech Mahindra Ltd - Key offerings
• Exhibit 121: Tech Mahindra Ltd - Segment focus

• 11.11 Wipro Ltd. 
• Exhibit 122: Wipro Ltd. - Overview
• Exhibit 123: Wipro Ltd. - Business segments
• Exhibit 124: Wipro Ltd. - Key news
• Exhibit 125: Wipro Ltd. - Key offerings
• Exhibit 126: Wipro Ltd. - Segment focus

• 11.12 WNS Holdings Ltd. 
• Exhibit 127: WNS Holdings Ltd. - Overview
• Exhibit 128: WNS Holdings Ltd. - Business segments
• Exhibit 129: WNS Holdings Ltd. - Key offerings
• Exhibit 130: WNS Holdings Ltd. - Segment focus

12 Appendix

• 12.1 Scope of the report

• 12.2 Inclusions and exclusions checklist 
• Exhibit 131: Inclusions checklist
• Exhibit 132: Exclusions checklist

• 12.3 Currency conversion rates for US$ 
• Exhibit 133: Currency conversion rates for US$

• 12.4 Research methodology 
• Exhibit 134: Research methodology
• Exhibit 135: Validation techniques employed for market sizing
• Exhibit 136: Information sources

• 12.5 List of abbreviations 
• Exhibit 137: List of abbreviations

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