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Anexinet Accelerates Contact Center Modernization With New Kickstart ProgramPHILADELPHIA, June 30, 2022 (GLOBE NEWSWIRE) -- Anexinet Corporation, a leading strategy, technology, and transformation service provider, today announced its new Contact Center Strategy Kickstart Solution. The company’s latest kickstart program provides a comprehensive review of an organization’s contact center by strategically gathering operational information from legacy systems, charting past performance, and using data to plot a course for improvement. Upon completion, participants receive their contact center maturity report, recommended areas of operational improvements, and an executive summary. Today’s organizations are challenged with enhancing customer experiences and security compliance, by incorporating omnichannel tactics, measuring performance, and leveraging data to improve self service. Anexinet’s Contact Center Strategy Kickstart Solution is developed to address these challenges by comprehensively reviewing operational maturity and identifying improvements through a proven three-step process:
“May organizations realize their contact centers are outdated but don’t know where to start to transform their legacy systems into modern customer experiences,” said Robby Paul, EVP Contact Center & Collaboration, Anexinet. “Anexinet’s Contact Center Strategy Kickstart Solution is designed with a step-by-step process that produces a complete evaluation of present operations and improvement opportunities so businesses can prioritize them according to budget and preference.” For more Contact Center Strategy Kickstart Solution information, please visit https://bit.ly/3QHjiJg. Looking for more information on optimizing contact centers? Then check out these blogs:
Follow Anexinet on Twitter, LinkedIn, Facebook, or via the Anexinet Insights Blog. About Anexinet For more information, contact: A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/d92fa219-e04a-4bcd-8f72-80b2be96b109 |