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Alida Named a Leader in G2.com Summer 2022 Grid® Reports for Experience Management SoftwareAlida, a leader in Total Experience Management (TXM), today announced it has been recognized by G2, the world's leading business solutions review website, as a Leader in the Experience Management Software category across the Overall and Mid-Market Grid Report. Alida has also received award badges for "Best Support" and "Easiest to Do Business" in the Mid-Market Relationship Index Report, as well as the "Users Love Us'' badge. G2 recognitions are based on customer satisfaction scores, derived directly from user reviews, and market presence, which includes consideration for seller size and social impact. "Best Support" and "Easiest to Do Business With" badges are awarded based on results from G2's Mid-Market Relationship Index Report. The "Users Love Us" badge is earned after collecting 20 reviews with an average rating of 4.0 stars. Alida has received the "Users Love Us" badge consistently for the last 21 quarters, since Spring 2017. "Alida is honored to be recognized as a Leader in Experience Management Software by our own customers," said Ross Wainwright, CEO at Alida. "As a company in the Voice of the Customer (VoC) industry, we place high value on listening to our customers and innovating for them. With over 175 customer-led product enhancements to the Alida TXM platform in just two years, we are dedicated to supporting organizations in elevating their customers' experiences." For inclusion in the report, a product must have received 10 or more reviews. Some of the reviews about Alida include:
For more information on Alida's products and how they can help your organization uncover and action your customers' truth, visit www.alida.com/products. About G2 G2 is the world's largest and most trusted software marketplace. More than 60 million people annually - including employees at all of the FORTUNE 500 - use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business - including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on Twitter and LinkedIn. About Alida Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers-even the parts that are hard to hear-can help companies make better decisions that drive long-term customer loyalty and growth. With the Alida Total Experience Management (TXM) Platform, leading brands like HBOMax, Adobe, Red Bull, and J.Crew turn their customer truth into action to power exceptional customer, employee, product, and brand experiences. Founded over 20 years ago, Alida helps the world's largest brands improve their total experience with its team of 500+ experts across 11 countries. Join us on our mission to reimagine the experience at www.alida.com and @alidaTXM.
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