More Than 80% of Healthcare Executives Expect the Metaverse Will Have a Positive Impact on Their Organizations, According to a New Accenture Report
Accenture's (NYSE: ACN) Digital Health Technology Vision 2022 report found that 81% of healthcare executives expect the metaverse to have a positive impact on the healthcare industry.
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Healthcare organizations plan to compute the impossible in a variety of ways (Graphic: Business Wire)
According to the report, "Accenture Digital Health Technology Vision 2022," the "metaverse continuum" is a spectrum of digitally enhanced worlds, realities and business models that will transform nearly every aspect of life and business in the next decade and beyond, including the healthcare industry. To help healthcare organizations design, execute and accelerate their metaverse journeys, Accenture recently announced the launch of the Accenture Metaverse Continuum business group, which combines metaverse-skilled professionals and market-leading capabilities in customer experience, digital commerce, extended reality, blockchain, digital twins, artificial intelligence and computer vision.
Rich Birhanzel, global industry health lead at Accenture, said, "The metaverse seems futuristic, but it's taking shape today. We're envisioning the opportunities it presents to improve how people manage their health data, engage with healthcare organizations, and how these organizations support people through their health and wellness journeys. Healthcare enterprises that start making strategic investments to build a high-performing digital technology foundation now will be the ones to help shape the next generation of healthcare - creating greater access, better experiences, more trust and improved outcomes while keeping people at the heart of it."
Healthcare organizations are also gearing up for other technological advances, according to the report. For example, more than 80% of healthcare executives reported that the number of Internet of Things (IoT) and edge devices deployed in their organizations increased significantly or exponentially over the past three years. And nearly all (96%) say their organization's long-term success will depend on next-generation computing to solve problems today's computers struggle to address.
Kaveh Safavi, M.D., J.D. and a senior managing director in Accenture Health, said, "Leading healthcare enterprises have made good progress investing in a digital technology foundation for healthcare. The next horizon is the metaverse, where we can experience the internet of place and the internet of ownership in healthcare. For example, surgical teams learning new procedures without having to be physically in the same operating room. Or when you are traveling, being able to securely provide your medical information to a caregiver without having to prove where you live or authenticate with a physician."
Accenture's Digital Health Technology Vision 2022 explores four technology trends that will play a role in transforming the healthcare industry in the years to come.
This year's report can be accessed here or follow the conversation on Twitter with #TechVision.
About the Methodology
For the 2022 report, the research process included gathering input from the Technology Vision External Advisory Board, a group comprising more than two dozen experienced individuals from the public and private sectors, academia, venture capital firms and entrepreneurial companies. In addition, the Technology Vision team conducted interviews with technology luminaries and industry experts, as well as many Accenture business leaders. In parallel, Accenture Research conducted a global survey of 24,000 consumers and 4,650 C-level executives and directors across 35 countries and 23 industries. The healthcare industry sample comprised 391 healthcare executives (291 provider executives in 10 countries and 100 payer executives in the US). The surveys were fielded from December 2021 through January 2022.
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