Trader Joe's, HEB Grocery, Patagonia, Hershey, Wegmans Top Axios-Harris Poll 100 With the Best Reputations
Stagwell's (STGW) Harris Poll Releases Annual Corporate Reputation Ranking for 23rd Year
NEW YORK, May 24, 2022 /PRNewswire/ -- Grocery stores are riding reputational highs two years after the start of COVID-19 – with regional chains in particular being recognized for weathering the supply-chain storm. At the same time, the pandemic-era halo many industries enjoyed are beginning to normalize.
Those are among the insights of the Axios-Harris Poll 100, an annual ranking of the reputations of the most visible U.S. companies, which was released today.
Trader Joe's, HEB Grocery, Patagonia, Hershey and Wegmans have the top-five best reputations in America on the 2022 Axios-Harris Poll 100 list.
Social media platforms and companies with missteps on social issues are the ones with the poorest reputations or that suffered the steepest declines. This year, The Trump Organization, Wish.com, Twitter, Facebook and Fox Corporation are at the bottom of the 23rd annual list, with poor reputations.
"As Americans move on from COVID, they are looking at corporate reputation through a more practical lens," said John Gerzema, CEO of The Harris Poll. "Companies delivering on time and keeping their promises despite supply-chain issues are being held in high regard. Businesses that also do their part to create a better world – whether through sustainability or taking a stand on authentic social issues – also are being rewarded."
The Axios-Harris Poll 100 has ranked reputation since 1999. The survey's Reputation Quotient (RQ) ranking is based on companies that are most visible to the general population and on their performance in seven key areas:
"It's back to basics with companies that offer quality products and are guided by steadfast values riding to the top," said Stagwell Chairman and CEO Mark Penn. "Those that became enmeshed in political quagmires tended to be set back."
This year, grocery dominates the top 100 list. Three grocers (Trader Joe's, HEB Grocery and Wegmans) are in the top five. Two other grocery chains (Publix and Kroger) are among the top 25.
"The poll reinforces what we have seen on the ground with our local news product Axios Local," said Jim VandeHei, co-founder and CEO of Axios. "To reestablish trust with a skeptical population, you have to start closer to home, making a real impact within local communities. Consumers reward brands that deliver a trusted product on time and as promised."
Among the insights from this year's study:
The Axios Harris Poll 100 is based on a survey of 33,096 Americans in a nationally representative sample conducted March 11-April 3, 2022. The two-step process starts fresh each year by surveying the public's top-of-mind awareness of companies that either excel or falter. These 100 "most visible companies" are then ranked by a second group of Americans across the seven key dimensions of reputation to arrive at the ranking. If a company is not on the list, it did not reach a critical level of visibility to be measured.
About The Harris Poll
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SOURCE Stagwell Inc.