Jitterbit Survey Uncovers Top Challenges and Priorities for SMB Retailers
ALAMEDA, Calif., May 18, 2022 (GLOBE NEWSWIRE) -- Jitterbit, the API transformation company, today announced the results of its new survey, “Navigating the New Normal: Challenges and Priorities for SMB Retailers.” For small and midsize businesses (SMB) in retail, remaining competitive means adapting quickly and flexibly to conditions that are continually shifting. But over the past two years, the COVID-19 pandemic has created disruption unlike any faced by these companies. To find out how these disruptions have impacted retailers, Jitterbit recently surveyed a sample of chief officers, directors, managers and vice presidents at SMB retail companies located throughout Australia, Canada, the United Kingdom, and the United States.
Based on responses from more than 200 companies with total annual revenues between $500,000 and $250 million and representing several segments including e-commerce, IT, marketing, and operations leaders, the survey showed:
“The survey confirms that retailers must innovate to keep pace or they will be left behind,” said Vito Salvaggio, SVP of Product Management from Jitterbit. “The key to winning over customers is to provide a seamless experience across channels and optimize the in-person experience. While more retailers are already embracing some aspects of forward-looking technology, it will become increasingly important to work toward fully integrated, fully automated IT operations, to succeed in the new era. At Jitterbit, we are helping today’s leading retailers address many of the challenges noted in the survey by helping them quickly integrate their diverse systems and technologies for end-to-end process automation and better manage supply chain logistics, inventory and sales data.”
With nearly two decades of retail experience, Jitterbit works with retailers of all types, from SMB to major retailers. The company combines domain and industry expertise with its retail-specific solutions that connect e-commerce, ERP, Electronic Data Interchange (EDI), point of sale (POS) systems and others to help retailers automate and streamline their workflows and advance their digital transformation goals.
To learn more about the survey findings, download the survey results at https://bit.ly/3lj6UjX.
About Jitterbit, Inc.
Jitterbit, the API transformation company, makes it quicker and easier for businesses to exploit data from any source, empowering them to rapidly innovate and make faster, more effective decisions. The Jitterbit API integration and low-code application development platform enables companies to quickly create and connect SaaS, on-premise, and cloud applications and instantly infuse intelligence into any business process. To learn more, visit www.jitterbit.com and follow us on LinkedIn or @Jitterbit on Twitter.