Blue Yonder Empowers Retailers to Drive Personalized, Omni-Channel Commerce Experiences
Focused on empowering retailers to meet and exceed the rapidly evolving consumer expectations around fulfillment speed, convenience and accuracy, and to reduce the cost to fulfill, Blue Yonder has launched several microservices under the Luminate™ Commerce portfolio to help retailers meet the demands of consumers. These individually deployable, augmentative microservices offer a reimagined and personalized consumer experience by allowing retailers to ensure order and fulfillment accuracy.
E-commerce was rapidly growing prior to 2020; however, the COVID-19 pandemic pushed even more consumers online, contributing an additional $105 billion in U.S. online revenue in 2020 and accelerating e-commerce by two years, as reported in Digital Commerce 360. In addition, nearly $1 in every $5 spent on retail purchases continue to come from digital orders, according an analysis of Commerce Department Q2 2021 data.
"The traditional monolithic solutions are very limiting to retailers and don't give them the ability to add new features. Our microservices allow retailers to augmentatively add new capabilities without the need to rip and replace their existing solutions. This allows them to realize the value of the new capabilities quickly and meet business goals. As a result, many of our customers start with one microservice and after seeing benefits, they come back to us to implement additional services to help them meet customer demands while also keeping an eye on their bottom line," said Eugene Amigud, corporate vice president, Product Management and Architecture, Blue Yonder.
Whether curbside pickup, buy online pickup in store (BOPIS), shipped from/to store, or same-day delivery/last-mile, retailers need omni-channel solutions to help them digitally transform to meet e-commerce growth. That's why Blue Yonder has launched an end-to-end suite of highly scalable and individually deployable digital commerce microservices that include:
"Our microservices enable retailers to leverage stores in their digital transformation journey while continuing to manage existing day-to-day operations. Retailers can now empower today's shoppers to make smarter decisions, increasing customer satisfaction while streamlining store fulfillment operations and increasing productivity and revenue," said Omar Akilah, corporate vice president - Commerce, Blue Yonder.
About Blue Yonder
Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential™ blueyonder.com
"Blue Yonder" is a trademark or registered trademark of Blue Yonder Group, Inc. Any trade, product or service name referenced in this document using the name "Blue Yonder" is a trademark and/or property of Blue Yonder Group, Inc. All other company and product names may be trademarks, registered trademarks or service marks of the companies with which they are associated.
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