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Coveo AI-Powered Search and Relevance Platform Exceeds Customer Expectations and Receives Exclusively 5-star Ratings on Salesforce AppExchange since 2013MONTREAL, Sept. 20, 2021 (GLOBE NEWSWIRE) -- Coveo, a leader in relevance platforms that transform search, recommendations, and personalization within digital experiences, is proud to share that in the last 8 years, 100% of Coveo reviews on the Salesforce AppExchange have received a 5-star rating. Coveo enhances and extends the Salesforce ecosystem by using artificial intelligence (AI) and machine learning (ML) together with content from virtually anywhere across the enterprise, helping to make every customer, employee and partner search interaction more valuable — from greater commerce engagement and conversion to improved self-service success and proficiency. Coveo celebrates 8 years of partnership with Salesforce, with exclusive 5-star ratings on the Salesforce AppExchange. “Coveo has been instrumental in helping us work towards providing the optimal experience to our users. It makes it easy to bring together content from many sources and serve it up in one place. The integrated machine learning has allowed us to stay hands-off with tuning the search experience and the analytics make it easy to identify customer trends. Highly recommend!” - Kerri Rogers, Program Manager at Ultimate Kronos Group (UKG) “Coveo is a very powerful tool that enables us to bring together many disparate resources into one place. It has enabled frictionless access to knowledge which means we can move faster, learn quicker and solve better.” - Chris Jones, Application Support Lead at Medallia “I highly recommend this tool to improve customer and employee experiences by reducing the effort it takes to find a relevant answer to ever increasing complex questions.” - Laura Poertner, Director of Knowledge Services at F5 Networks Elevating Customer 360 Journey Coveo continues to strengthen its partnership with Salesforce with deeper technical integrations, joint customer success and new innovations. Coveo Recently Announced New Salesforce Features:
Salesforce Uses Coveo Case Study Testimonials Click here to hear how Hewlett Packard Enterprise innovates customer experiences with Coveo on their Salesforce Service Cloud. Click here to hear how Coveo and how customers including Salesforce use our market-leading AI-powered relevance platform to drive relevance. For more information visit www.coveo.com or check the Salesforce AppExchange listing About Coveo We provide solutions for ecommerce, service, website, and workplace applications. Our solutions are designed to provide tangible value to our customers by helping drive revenue growth, reduce customer support costs, increase customer satisfaction and website engagement, and improve employee proficiency and satisfaction. Our AI powers relevant interactions for hundreds of the world’s most innovative brands and is supported by a large network of global system integrators and implementation partners. Coveo is ranked #6 by Salesforce among their top 25 technology partners globally. Coveo has been named a leader in the Gartner Magic Quadrant for Insight Engines and named a leader in The Forrester Wave™: Cognitive Search. Coveo is a trademark of Coveo Solutions Inc. Stay up to date on the latest Coveo news and content by subscribing to the Coveo blog, and following Coveo on LinkedIn, Twitter, and YouTube. Highwire PR for Coveo |