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IT and BPO Services Market in India 2020-2024 |Need to Focus on Core Competencies & Improve Efficiency to Boost Growth |17000+ Technavio Reports
[September 01, 2021]

IT and BPO Services Market in India 2020-2024 |Need to Focus on Core Competencies & Improve Efficiency to Boost Growth |17000+ Technavio Reports


NEW YORK, Sept. 1, 2021 /PRNewswire/ -- The IT and BPO services market in India is set to grow by USD 83.6 bn, progressing at a CAGR of almost 8% during 2020-2024. The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment.

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The market is fragmented, and the degree of fragmentation will accelerate during the forecast period. Accenture Plc, Cognizant Technology Solutions Corp., HCL Technologies Ltd., International Business Machines Corp., Infosys Ltd., Serco Group Plc, Tata Consultancy Services Ltd., Tech Mahindra Ltd., Wipro Ltd., and WNS Holdings Ltd. are some of the major market participants. Although the need to focus on core competencies will offer immense growth opportunities, to leverage the current opportunities, market vendors must strengthen their foothold in the fast-growing segments, while maintaining their positions in the slow-growing segments.

IT and BPO Services Market in India 2020-2024: Segmentation

IT and BPO Services Market in India are segmented as below:

  • Product
    • IT Services
    • BPM
    • Software And R&D
  • End-user
    • Finance
    • Insurance
    • Telecom
    • Healthcare
    • Others
  • Type
    • Export
    • Domestic

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IT and BPO Services Market in India 2020-2024: Vendor Analysis and Scope

To help businesses improve their market position, the IT and BPO services market in India provides a detailed analysis of around 25 vendors operating in the market. Some of these vendors include Accenture Plc, Cognizant Technology Solutions Corp., HCL Technologies Ltd., International Business Machines Corp., Infosys Ltd., Serco Group Plc, Tata Consultancy Services Ltd., Tech Mahindra Ltd., Wipro Ltd., and WNS Holdings Ltd.

The report also covers the following areas:

  • IT and BPO Services Market in India size
  • IT and BPO Services Market in India trends
  • IT and BPO Services Market in India industry analysis

The IT and BPO services market in India is fragmented, and the degree of fragmentation will accelerate. The need to focus on core competencies and improve efficiency will offer immense growth opportnities, however, the lack of effective communication between the client and vendor will challenge the growth of the market participants.



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 Backed with competitive intelligence and benchmarking, our research reports on the IT and BPO services market in India are designed to provide entry support, customer profile & M&As as well as go-to-market strategy support.


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IT and BPO Services Market in India 2020-2024: Key Highlights

  • CAGR of the market during the forecast period 2020-2024
  • Detailed information on factors that will assist IT and BPO services market in India growth during the next five years
  • Estimation of the IT and BPO services market in India size and its contribution to the parent market
  • Predictions on upcoming trends and changes in consumer behavior
  • The growth of the IT and BPO services market in India
  • Analysis of the market's competitive landscape and detailed information on vendors
  • Comprehensive details of factors that will challenge the growth of the IT and BPO services market in Indian vendors

Table of Contents:

Executive Summary

  • Market Overview

Market Landscape

  • Market ecosystem
  • Value chain analysis

Market Sizing

  • Market definition
  • Market segment analysis
  • Market size 2019
  • Market outlook: Forecast for 2019 - 2024

Five Forces Analysis

  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition

Market Segmentation by Product

  • Market segments
  • Comparison by Product placement
  • IT services - Market size and forecast 2019-2024
  • BPM - Market size and forecast 2019-2024
  • Software and R and D - Market size and forecast 2019-2024
  • Market opportunity by Product

Market Segmentation by End-user

  • Market segments
  • Comparison by End-user placement
  • Finance - Market size and forecast 2019-2024
  • Insurance - Market size and forecast 2019-2024
  • Telecom - Market size and forecast 2019-2024
  • Healthcare - Market size and forecast 2019-2024
  • Others - Market size and forecast 2019-2024
  • Market opportunity by End-user

Market Segmentation by Type

  • Market segments
  • Comparison by Type placement
  • Export - Market size and forecast 2019-2024
  • Domestic - Market size and forecast 2019-2024
  • Market opportunity by Type

Customer landscape

  • Overview

Drivers, Challenges, and Trends

  • Market drivers
  • Volume driver - Demand led growth
  • Volume driver - Supply led growth
  • Volume driver - External factors
  • Volume driver - Demand shift in adjacent markets
  • Price driver - Inflation
  • Price driver - Shift from lower to higher-priced units
  • Market challenges
  • Market trends

Vendor Landscape

  • Overview
  • Landscape disruption

Vendor Analysis

  • Vendors covered
  • Market positioning of vendors
  • Accenture Plc
  • Cognizant Technology Solutions Corp.
  • HCL Technologies Ltd.
  • International Business Machines Corp.
  • Infosys Ltd.
  • Serco Group Plc
  • Tata Consultancy Services Ltd.
  • Tech Mahindra Ltd.
  • Wipro Ltd.
  • WNS Holdings Ltd.

Appendix

  • Scope of the report
  • Currency conversion rates for US$
  • Research methodology
  • List of abbreviations

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