ISG to Publish Report on Healthcare Digital Services as Industry Faces Pandemic, Other Challenges
Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining providers of digital services for healthcare companies at a time when the industry is being buffeted by COVID-19 and other challenges.
The study results will be published in a comprehensive ISG Provider Lens™ report, called Healthcare Digital Services, scheduled to be released in January 2022. The report will cover companies offering services to help healthcare payer and provider organizations meet evolving patient demands, competitive pressures and regulatory mandates.
Enterprise buyers will be able to use information from the report to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm's buy-side clients.
Even as the COVID-19 pandemic recedes in some parts of the world, healthcare companies face significant changes that are leading many to pursue digital transformations. The huge rise in the use of virtual care in 2020 brought a rapid increase in deployment of connected technology for telehealth. Regulatory requirements are greater than ever, and cost pressures are growing. In addition, companies are facing a wave of mergers and acquisitions that require complex consolidation efforts.
"Providers of digital services are essential as the healthcare industry adjusts to new realities," said Bob Krohn, partner, ISG Healthcare. "Companies need to quickly implement new technologies to meet data-sharing and interoperability standards, and we expect the use of telehealth services to keep growing for the foreseeable future."
ISG has distributed surveys to more than 80 healthcare digital services providers. Working in collaboration with ISG's global advisors, the research team will produce five quadrants representing the digital services and products the typical healthcare enterprise is buying, based on ISG's experience working with its clients. The five quadrants to be covered are:
A list of identified providers and vendors and further details on the study are available in this digital brochure. Companies not listed as healthcare digital services providers can contact ISG and ask to be included in the study.
All ISG Provider Lens™ evaluations now feature new and expanded customer experience (CX) data that measures actual enterprise experience with specific provider services and solutions, based on ISG's continuous CX research. Enterprise customers wishing to share their experience about a specific provider or vendor are encouraged to register here to receive a personalized survey URL. Participants will receive a copy of this report in return for their feedback.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Germany, Switzerland, the U.K., France, the Nordics, Brazil and Australia/New Zealand, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.
A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world's top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries-a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit www.isg-one.com.
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