HDI Unveils the Strategic Case Studies to be Presented at SupportWorld Live 2021
HDI, the leading organization dedicated to elevating technical service and support across the enterprise, today unveils the 17 case study sessions that will be presented at SupportWorld Live, taking place November 6-11, 2021, at the Omni Resort at Championsgate in Orlando. The case studies will offer attendees valuable insight into service and support strategies being implemented in healthcare, higher education, financial services and other industries. Register to attend SupportWorld Live here.
The organizations presenting strategic case studies at SupportWorld Live include:
"It's been a year of constant change. Organizations have had to reinvent core process overnight. And we're facing new challenges in terms of security, hiring and retention, engagement and so much more," said Joy Sobhani, Group Event Director, HDI. "We're collaborating with an outstanding line up of organizations across business, higher education and financial services that will deliver critical service management and technical support insights to event attendees. If you are an IT service and support professional, I hope you will join us in Orlando in November to learn from peers that are facing the same types of challenges."
For sponsorship opportunities, contact Susan Gillespie at Susan.Gillespie@informa.com.
Media interested in a media pass, email Meryl Franzman at email@example.com.
For thirty years, HDI has partnered with thousands of professionals and their organizations to improve their performance by helping them to: drive change, harness knowledge, transform teams, make connections, and turn challenges into opportunities. HDI empowers the technical support and service management community to advance their strategy, operations and teams through optimized service delivery. From the employee to the enterprise, HDI transforms service and support through its comprehensive lineup of training and certification courses, industry-leading annual conferences, results-driven consulting services, community-based networking opportunities, and insightful research and informational resources. What does HDI stand for? HDI stands for smarter service resulting in better business outcomes. Learn more at https://www.thinkhdi.com. HDI is brought to you by Informa (News - Alert) Tech.
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