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Talkdesk Ranked #1 in 16 G2 Summer Reports, Most of any CCaaS ProviderTalkdesk®, Inc., the global customer experience leader for customer-obsessed companies, today announced it leads the contact center industry in 16 reports across seven categories of the G2 Summer 2021 report. The categories include: Contact Center Operations, Telecom Services for Contact Center, Contact Center Workforce, Auto Dialer Software, Contact Center Knowledge Base (News - Alert), Speech Analytics, and Contact Center Quality Assurance. Talkdesk tops all Contact Center as a Service (CCaaS) vendors in total customer reviews on G2 with 1,374 reviews, 23% more than its nearest competitor and a score of 4.4 out of 5 stars. Talkdesk also earned 36 G2 badges, including Leader, Best Usability, Most Implementable, Best Relationship, Highest User Adoption, Easiest to Use, Easiest Admin, Easiest Setup, Best Estimated ROI, and High Performer. Talkdesk highlights in the G2 Summer 2021 report include: Contact Center Operations
Telecom Services for Call Centers
Contact Center Workforce
Auto Dialer
Contact Center Knowledge Base
Speech Analytics
Contact Center Quality Assurance
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About Talkdesk Talkdesk® is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability. Talkdesk CX CloudTM is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Over 1,800 innovative companies around the world, including IBM (News - Alert), Acxiom, Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience. Learn more and request a demo at www.talkdesk.com. Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are trademarks ™ or registered ® trademarks of their respective holders. Use of them does not imply any affiliation or endorsement by them.
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