Cloudonix COO Eric Klein will Discuss "What Can Forward-thinking Business Do with Voice Interactions?" at ITEXPO Florida 2021
Miami, FL - June 21, 2021 - Cloudonix (News - Alert)® announced today that Eric Klein, its COO & co-Founder, will be a panelist at ITEXPO, June 22 - June 25, 2021 at the Miami Beach Convention Center, Miami, Florida. ITEXPO (News - Alert) - the world's largest and best-attended business technology trade show - brings together the IT industry's leading professionals and thought-leaders for educational and networking programs covering the latest technology and trends in IP Communications.
In this fast-changing world, businesses are forced to evolve and take advantage of new opportunities created by emerging technologies, or be left behind by competitors. Voice technologies and IVR systems have evolved a lot in recent years, but a lot of businesses aren't capitalizing on the opportunity to reinforce their brand, set the tone, and provide a cohesive, productive customer-facing image. In this panel, we will outline ways in which IVR and voice technology can be used by forward-thinking, modern businesses to set their companies apart from their competition and provide a memorable, revenue-generating experience for their customers.
Eric will also be doing a joint webinar with Marc Bernstein, Founder & CEO of Balto, on July 13th at 11:30 EST / 16:30 UK called 'Get 'em on the hook, and reel 'em in. Close deals 3 minutes faster per call with Cloudonix and Balto.'
In this webinar, Eric and Marc will introduce how a contact center can save time and money by using the combined solutions. Cloudonix saves businesses around 60-90 seconds worth of context building, that happens with every call. Balto saves around 90 seconds, using real-time, conversation guidance and workflow optimization. When combined, these two solutions can save as much as 3 minutes in call time, getting your agents on and off the phones faster.
If interested in learning more about these technology solutions, visit https://balto.ai/cloudonix_webinar to register!
Edited by Maurice Nagle
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