Pega Streamlines Digital Transformation with Enhanced Pega Infinity Capabilities
CAMBRIDGE, Mass., May 4, 2021 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity, today at PegaWorld® iNspire announced the latest evolution of its Pega Infinity™ software suite to help speed and simplify digital transformation (DT) initiatives. With enhanced low-code, intelligent automation, and AI capabilities, Pega Infinity version 8.6 empowers business users to deliver differentiated user experiences with powerful development capabilities that deliver DT at scale for even the largest and most sophisticated global enterprises.
The need for DT today is unavoidable: according to Gartner (1), nearly 70 percent of boards of directors reported that the pandemic and economic challenges are fast-tracking digital initiatives – with worldwide IT spending expected to reach $4 trillion in 2021 (2). But despite this pent-up demand and massive spending, there's still no guaranteed recipe for DT success. These far-reaching initiatives are often threatened by siloed projects, disconnected systems, and complicated deployments that slow time to value and miss expectations.
The new version of Pega Infinity helps businesses crush the deep complexity that stands in the way of successful DT with a Center-out™ approach. The latest enhancements help improve back-end process efficiencies, streamline front-end customer service processes and interfaces, and enable real 1:1 customer engagement to drive meaningful and lasting transformation. With the speed, scale, and flexibility of Pega Infinity, employees can work smarter to drive impactful outcomes, while end customers can enjoy faster, easier, and more personalized experiences that help increase customer satisfaction and loyalty.
The news was announced this morning at PegaWorld iNspire, Pega's annual conference now in its 19th year and second as a virtual event. All sessions and features, including a special session on Pega Infinity 8.6, are live today and quickly available for replay at www.pegaworld.com.
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2. Gartner Press Release, "Gartner Forecasts Worldwide IT Spending to Reach $4 Trillion in 2021," April 7, 2021. https://www.gartner.com/en/newsroom/press-releases/2021-04-07-gartner-forecasts-worldwide-it-spending-to-reach-4-trillion-in-2021
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SOURCE Pegasystems Inc.
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