Qualtrics and IBM Japan Expand Strategic Partnership
Partnership will help Japanese organizations rapidly design and improve customer and employee experiences in an increasingly competitive market
IBM Japan becomes the first Qualtrics reseller in Japan
TOKYO, April 8, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) Platform and creator of the XM category, today announced a new strategic partnership between Qualtrics Japan and IBM Japan, Ltd. (IBM Japan) to help organizations rapidly access and realise the full value of the Qualtrics Experience Management Platform™.
Through the partnership, IBM Japan becomes the reseller and implementation partner for Qualtrics in Japan. As Japan's first-ever certified Qualtrics reseller, IBM Japan will provide one-stop support to customers implementing the industry leading XM solutions from Qualtrics to help them accelerate and expand the value of their investment.
"In a world where businesses succeed or fail based on the experiences they provide, Qualtrics is proven to help businesses across the globe design and continually improve the experiences delivered to customers and employees. As we continue to rapidly scale our operations in Japan, Qualtrics' strategic partnership with IBM ensures businesses across the country can benefit today from the industry leading Experience Management Platform," said Satoru Kumashiro, Managing Director of Qualtrics Japan.
"IBM Japan's appointment as reseller for Qualtrics in Japan is testament to the proven abilities of Qualtrics, which is already being successfully used by leading Japanese companies." added Kumashiro.
IBM Japan Becomes Japan's First Certified Qualtrics Reseller
The partnership will give Japanese companies one-stop support from IBM Japan when implementing Qualtrics Experience Management solutions. The partnership will also help customers achieve even better results by bundling Qualtrics Experience Management software with services and complimentary solutions from IBM Japan.
IBM and Qualtrics: Building on a Foundation of Success
In addition to acquiring the Qualtrics reseller certification, IBM Japan will focus on achieving the partnership goals of continuous expansion of the XM market in Japan and expanded support for XM solutions to Japanese customers.
IBM Japan and Qualtrics will conduct XM training within IBM Japan and will also conduct joint account planning with sales representatives from both companies, joint digital assets for customers, and Qualtrics customers will speak at IBM Think (a digital event hosted by IBM Japan).
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