TMCnet News
Enterprises Gain 361% ROI from BMC HelixHOUSTON, March 30, 2021 /PRNewswire/ -- BMC, a global leader in software solutions for the Autonomous Digital Enterprise, shared results from the commissioned Total Economic Impact™ study conducted by Forrester Consulting on behalf of BMC, with key insights on the full business benefits and savings enterprise organizations gained by implementing the BMC Helix solutions for their IT service and operations management needs. Download the full study by Forrester, The Total Economic Impact™ of BMC Helix, here. The global study found that enterprises migrating to BMC Helix for enterprise service management (ESM) and IT service management (ITSM) from legacy solutions experienced a return on investment of 361%. Enterprises that expanded their deployment to the full BMC Helix solution set, including IT Operations and DevOps, achieved the following key benefits from their investments:
"With a seemingly endless range of possibilities, customers find that BMC Helix's core value proposition is its ability to empower employee speed, efficiency, innovation, and excellence on the path to becoming what BMC refers to as the Autonomous Digital Enterprise," according to the Forrester TEI. "We engineer BMC Helix to empower people to do their jobs, now and in the future," said Margaret Lee, General Manager, Digital Service and Operations Management at BMC. "When it's done right, this improves experiences for everyone, from service desk agents to end users to customers. It's one of the ways we're helping our customers thrive and become Autonomous Digital Enterprises." The BMC Helix solutions help enterprises stay ahead of technology issues, resolve them faster, and provide always-on service, accelerating their journey to becoming an Autonomous Digital Enterprise. According to the study, digital automation solutions are key to ensuring business continuity, reducing risk, and driving growth and speed, concluding that the BMC Helix solutions enable successful organizations to be agile, productive, and efficient with employee experience at the center. Additional Resources
About BMC BMC, BMC Software, the BMC logo, and other BMC marks are the exclusive properties of BMC Software, Inc. and are registered or may be registered with the U.S. Patent and Trademark Office or in other countries. ©Copyright 2021 BMC Software, Inc. BMC—Run and Reinvent Editorial contact: View original content to download multimedia:http://www.prnewswire.com/news-releases/enterprises-gain-361-roi-from-bmc-helix-301258218.html SOURCE BMC Software, Inc. |