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Automating Threat Detection Desired for Security Analysts Battling Fear of Missing Incidents and Security Operations Center InefficiencyFireEye, Inc. (NASDAQ: FEYE), the intelligence-led security company, today announced the release of the IDC (News - Alert) InfoBrief "The Voice of the Analysts: Improving Security Operations Center Processes Through Adapted Technologies". In surveying 350 internal and managed security service provider (MSSP) security analysts and managers, the report finds that security analysts are becoming less productive due to widespread "alert fatigue" resulting in ignored alerts, increased stress, and fear of missing incidents. To improve job satisfaction and effectiveness, the report also uncovered the top activities analysts felt would be best to automate to better secure their Security Operations Centers (SOCs). "Security analysts are being overwhelmed by a flood of false positive alerts from disparate solutions while growing increasingly concerned they may miss a true threat," said Chris Triolo, Vice President of Customer Success at FireEye (News - Alert). "To solve these challenges, analysts are asking for advanced automation tools, like Extended Detection and Response, which can help reduce the fear of missing incidents while strengthening their SOC's cybersecurity posture." Security analysts continue to feel the pressure of increased alerts, spending almost half their time on false positives.
Fear of missing incidents (FOMI) is impacting a majority of security analysts and managers.
Additional Report Resources
IDC InfoBrief Methodology IDC surveyed 300 IT security managers and security analysts in the U.S. working in SOCs across multiple verticals including financial, healthcare, and government, as well as 50 managed security service providers on the challenges they experience managing their SOCs. The survey was conducted in Fall 2020. This IDC InfoBrief was previously sponsored by Respond Software, now a part of FireEye. About FireEye, Inc. FireEye is the intelligence-led security company. Working as a seamless, scalable extension of customer security operations, FireEye offers a single platform that blends innovative security technologies, nation-state grade threat intelligence, and world-renowned Mandiant® consulting. With this approach, FireEye eliminates the complexity and burden of cyber security for organizations struggling to prepare for, prevent, and respond to cyber attacks. FireEye has over 9,900 customers across 103 countries, including more than 50 percent of the Forbes Global 2000. © 2021 FireEye, Inc. All rights reserved. FireEye and Mandiant are registered trademarks or trademarks of FireEye, Inc. in the United States and other countries. All other brands, products, or service names are or may be trademarks or service marks of their respective owners.
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