New Independent Study Finds Streaming Media Companies Net Over $1M in Productivity Gains Using Conviva
Conviva, the leader in global streaming media intelligence, today released the results of a new commissioned study conducted by Forrester (News - Alert) Consulting on behalf of Conviva, evaluating the financial impact of Conviva's analytics software on streaming media companies. According to the study, in using Conviva, an organization can experience "benefits of nearly $3.6M over three years versus costs of approximately $817K adding up to a net present value of more than $2.8M and an ROI of 340%." Forrester revealed that Conviva saves media operations teams an average of $1.06M on productivity alone by providing real-time feedback on streaming delivery and performance and cutting the time it takes to diagnose issues in half.
The Forrester Total Economic Impact (TEI) study examined the benefits, costs and risks associated with adopting Conviva. As part of the process, Forrester interviewed multiple Conviva customers, aggregating their experiences and combining the results into a single composite organization. Conviva has a global footprint of more than 500 million unique viewers watching 180 billion streams per year across 3.3 billion applications streaming on devices.
Prior to using Conviva, customers shared challenges of limited insight into user experience, dependence on CDN providers to self-report and difficulty diagnosing service issues. With Conviva, customers reported reduced costs, improvements in quality of experience (QoE) and a reduction in churn.
"There is enormous pressure on streaming providers to deliver a consistent, seamless and uninterrupted iewing experience for every piece of content they deliver, from original shows to ads," said Bill Demas, CEO, Conviva. "This can't happen without an understanding of when, where and why breakdowns are occurring. Conviva sheds immediate light on this issue, enabling streaming providers to simultaneously meet viewer expectations, increase productivity and reduce costs."
According to the Forrester study, Conviva:
For more details, download the report.
Conviva is the intelligence cloud for streaming media. Our cloud platform provides AI powered insights, software, services, and an extensive ecosystem of partners to support mission critical aspects of your streaming business from audience engagement and monetization to quality of experience and churn prevention. We help digital businesses of all sizes around the world stream their best - including CBS, CCTV, DAZN, Disney (News - Alert)+, Hulu, Sky, Sling TV, TED, Univision, and WarnerMedia - with solutions spanning quality of experience, advertising, content and social media. With a global footprint of more than 500 million unique viewers watching 180 billion streams per year across 3.3 billion applications streaming on devices, Conviva delivers amazing streaming experiences with unmatched scale across every stream, every screen, every second.