TMCnet News
RAEL Fire Protection Appoints Vice President of Client Relations Accelerating Focus on Customer SuccessRAEL Fire Protection, a fourth-generation fire protection company, serving New York's most iconic commercial and residential properties for over 85 years, is pleased to welcome industry veteran Peter Calandra, who joins RAEL as Vice President of Client Relations. As the primary point of contact for RAEL's clients, Peter's responsibilities will include customer advocacy, meeting client objectives through an optimized service delivery process, and training clients and internal personnel on REDi, RAEL's compliance technology platform. Peter brings over 21 years of operational excellence to RAEL. Before joining the firm, Peter gained expertise in providing critical resources and exemplary customer support at NYC Citywide Administrative Services and PJ Mechanical. He is recognized for excellence in labor relations by the US House of Representatives, NY State Senate and Assembly, NYC Mayor's Office, and the NYC Labor Movement. Peter is also a Member of the Covenant House Committee for Children and an active member of the Building Owners and Managers Association (BOMA). Hestudied commercial facilities management at Columbia University. "I'm very excited to have Peter on the team," said RAEL president David Israel. "His invaluable experience will help us put a new level of focus on our customers across the commercial real estate, education, hospitality, healthcare, retail, and restaurant industries, enabling us to continue exceeding their expectations with an unsurpassed level of service." "I am honored to join the RAEL team and help to build on their 87-year history of excellence. RAEL provides a complete fire protection solution, digitally transforming the fire protection industry and delivering a better customer experience," stated Peter Calandra, VP of Client Relations, RAEL. About RAEL Fire Protection RAEL Fire Protection Services is a fourth-generation full-service fire protection company, including fire suppression, fire alarm, and fire extinguisher services. For 87 years, RAEL has provided uninterrupted design, installation, inspection, maintenance, testing, and repair services to some of the most challenging commercial, sports, institutional, residential, hotel, and infrastructure projects. REDi, RAEL's intelligent compliance technology platform, complements this legacy, differentiating RAEL as a leader in the fire protection industry. For more information, visit www.raelfireprotection.com
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