Global Index Highlights Disparity Between Immediate Technology Investments and Future Plans
HOUSTON, Oct. 21, 2020 /PRNewswire/ -- BMC, a global leader celebrating 40 years of delivering ITsolutions for the Autonomous Digital Enterprise, today shared the initial results and insights of a global study that indexes competitiveness of organizations on their journey to becoming an Autonomous Digital Enterprise (ADE).
BMC commissioned 451 Research, a part of S&P Global, to perform market research to assess the perception and state of adoption of BMC's vision of an ADE. The first study of its kind surveyed business and technology leaders and practitioners from organizations across 18 industries in 11 countries.
"The challenges that organizations are facing today are unprecedented, and our ongoing research findings reflect that. Organizations around the world are making sure they have the right data to make business decisions in an uncertain market," said Carl Lehmann, Senior Research Analyst at 451 Research, a part of S&P Global. "Strategically, however, they're thinking about how to increase their business agility for the future through innovative, technological advances and adaptive operating and business models. We are seeing that the unpredictability of today's world is forcing companies to react and adjust, while they think about how to become more agile for the future."
Early research findings from surveys conducted in September and October of 2020 that are noteworthy show that:
The digital competitiveness index of the 451 Research global study queried across key operating model characteristics and the technology-enabled tenets of an ADE to identify areas where organizations around the world are focusing and investing today, in comparison to where they are planning to invest and evolve over the next two years.
The study highlighted that the top areas of concern for global organizations today focused on optimizing technology buying with digital business domains and an evolved role of centralized IT for a data-driven business and a transcendent customer experience. The finding is reflective of the global business environment and market uncertainty resulting from the global pandemic, while plans for the near future are focused on automation and cybersecurity.
"The research is a good grounding for our conversations with customers," said Ram Chakravarti, Chief Technology Officer at BMC. "As they look to become more agile, we can make sure that they are also investing in technology for greater customer centricity and work raw data into actionable insights. The journey to an Autonomous Digital Enterprise is ongoing, and as the pace of change continues to accelerate, intelligence and automation will be key pillars to every organization's ability to differentiate and thrive in times of disruption."
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