Business Process Management Industry Gets a Boost During COVID-19
As global brands seek innovative customer experience solutions during the pandemic, HGS announces plans to add more than 2,000 U.S.-based jobs through Q3
CHICAGO, Sept. 10, 2020 /CNW/ -- Hinduja Global Solutions (HGS) (listed in BSE & NSE), a global leader in business process management (BPM) and customer experience solutions, today reported strong growth in 2020 as companies continue to look for business partners to help enhance customer experience (CX), satisfaction and loyalty amid the COVID-19 pandemic. As a result, HGS has signed 32 new customer engagements in 2020. To manage this growth, HGS has committed to hiring more than 2,000 additional employees through September 2020 in the U.S.
"HGS provides CX services on behalf of a wide range of companies, including some of the most well-known brands in the world, with tech-enabled business process management services, cutting edge digital and traditional customer experience solutions, and social media-based customer care solutions," said Narasimha Murthy, President, HGS Inc. "As more companies look for innovative CX and BPM solutions to not just weather the storm but plan for growth beyond the COVID-19 crisis, we're adding customer care professionals, engineers, and IT support personnel to our staff to keep up with demand."
Innovative CX and BPM solutions from HGS include:
Anyone interested in pursuing US career opportunities with HGS are invited to apply at https://www.joinhgs.com/us.
About Hinduja Global Solutions (HGS):
Visit https://www.teamhgs.com to learn how HGS can help make your business more competitive.
HGS Media Contacts:
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SOURCE HGS Digital
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