HDI Announces Program Highlights for Upcoming Service Management World
Virtual Event Takes Place November 17th & 18th
SAN FRANCISCO, Sept. 08, 2020 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, is pleased to announce program highlights, case studies and notable speakers for its upcoming Service Management World, taking place virtually November 17th & 18th with pre-event Training November 10th – 12th.
“Right now, the service and support industry is going through a significant transformation as many companies now support the majority of their workforce remotely,” said Joy Sobhani, Group Event Director at HDI. “It’s more important than ever that we bring the community together to share experiences, best practices and lessons learned so that we can move forward together during these unprecedented times.”
Case studies presented at Service Management World are led by organizations who overcame considerable challenges to improve business process and streamline operations. Representatives from these organizations will share best practices and insights on topics like:
Attendees of the virtual event will also have access to top solution providers showcasing the latest technology and solutions that are streamlining the service and support industry. The event platform will provide a virtual environment where attendees can network with exhibitors and compare the products and services that their organizations need in order to advance their business strategy.
To learn more about #SMWorld 2020 and to register for the event, visit https://www.smworld.com.
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