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IDC MarketScape Delivers a Worldwide Enterprise Videoconferencing Vendor Assessment for 2020
[July 31, 2020]

IDC MarketScape Delivers a Worldwide Enterprise Videoconferencing Vendor Assessment for 2020


International Data Corporation (IDC) has published an updated assessment profiling twelve vendors in the worldwide enterprise videoconferencing market. The IDC MarketScape report positions Cisco, Google (News - Alert), Microsoft, and Zoom as "Leaders" in the enterprise videoconferencing market for 2020, and identifies Avaya, BlueJeans/Verizon, Huawei, Lifesize, Logitech, Pexip, Poly (News - Alert), and TrueConf as either "Major Players" or "Contenders."

The study uses the IDC MarketScape model to provide an assessment of vendors in the worldwide enterprise videoconferencing market. The evaluation is based on a comprehensive framework and a set of parameters that assess vendors relative to one another and to those factors expected to be most conducive to success in a given market during the short term and the long term.

"We've seen exponential growth in video and collaboration users in the first half of 2020, with many of those working from home now and expected to remain there for the foreseeable future," said Rich Costello, senior research analyst, Enterprise Communications Infrastructure at IDC (News - Alert). "As offices try to re-open in 2021, organizations anticipate a significant uptick in the number of employees who will WFH permanently, so video technology and solutions will remain a large part of both office and WFH environments."

The report, IDC MarketScape: Worldwide Enterprise Videoconferencing 2020 Vendor Assessment (IDC US46691620) represents an assessment of the worldwide enterprise videoconferencing market and vendors through the IDC MarketScape model. Buyer input was used to generate this research, including phone interviews of participating vendor clients. This assessment discusses both quantitative and qualitative characteristics that explain a vendor's success in this market. With a focus on the worldwide enterprise videoconferencing market, the evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and one another and highlights the factors expected to be the most influential for success in the market in both the short term and the long term.



About IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications, or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.


For more information about IDC MarketScape, please contact Karen Moser at [email protected].

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading tech media, data and marketing services company. To learn more about IDC, please visit www.idc.com. Follow IDC on Twitter (News - Alert) at @IDC and LinkedIn. Subscribe to the IDC Blog for industry news and insights: http://bit.ly/IDCBlog_Subscribe.


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