Genesys Honors Eight Companies for Customer Experience Impact and Excellence
SAN FRANCISCO, July 28, 2020 /PRNewswire/ -- Genesys®, the global leader in cloud customer experience and contact center solutions, announced the winners of its 15th annual Customer Innovation Awards recognizing industry trailblazers Microsoft, TechStyle Fashion Group, Vodafone and more.
The Genesys Customer Innovation Awards celebrates eight companies from around the world for driving significant improvements in business results and delivering remarkable customer experiences through modern approaches and technologies, including cloud, artificial intelligence and digital channels. The finalists were evaluated by a panel of judges, including industry analysts from IDC, McGee-Smith Analytics and Omdia, as well as representatives from Customer Innovation Award winning companies, including 3, Coca-Cola Bottlers' Sales & Services Company, LLC, Swisscom and Whirlpool Corporation.
The 2020 honorees include:
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