EXL Named as Aflac Outstanding Partner of the Year for 2019
NEW YORK, June 25, 2020 (GLOBE NEWSWIRE) -- EXL (NASDAQ: EXLS], a leading operations management and analytics company, today announced it had been named as Outstanding Partner of the Year for 2019. EXL won in the Service category for improving Aflac’s ability to provide quick resolution to its end customers.
“Every year, we are amazed by our partners' creativity, dedication and cooperation to collectively move the needle in a positive way that advances Aflac’s core mission of providing excellent services with purpose," said Wassel Lewis, Aflac Vice President, Third Party Management.
“It is an absolute honor to be recognized by an industry leader as their sourcing partner of the year,” said Munish Mahajan, Vice President and Head of Employee Benefits Group Business, EXL. “We are fully committed to bringing the best of people, process and technology to provide a differentiated experience for Aflac’s customers.”
EXL partnered with Aflac to exceed the targeted annual premium volume in managing year end work.
“At EXL, we are laser-focused on customer experience and creating value through the combination of 'man and machine,'” said Anand Logani, Senior Vice President and Head of Life and Annuity Business, EXL. “Our goal for Aflac was to develop a sophisticated solution to manage surge and maximize premiums during enrollmnt, and we are proud to be recognized for helping Aflac solve a meaningful business problem.”
About Aflac Incorporated
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