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Mitel Launches Wholesale Enterprise Communications and Collaboration Solution Built on Google CloudMitel®, a global leader in business communications, announced today that its flagship private cloud solution, MiCloud Flex, is now available on Google (News - Alert) Cloud as a wholesale offering in the United States, United Kingdom and France. The solution provides mid-market and enterprise organizations greater choice in cloud models and ensures higher levels of performance and customization, while also offering Mitel (News - Alert) channel partners more opportunities for growth.
Enabling Choice in the Cloud Journey for Customers and Channel Partners
Today's announcement extends Mitel's ability to give customers the freedom to choose the cloud communications model that best suits their needs while ensuring they can leverage the scale, flexibility and performance of Google Cloud regardless of whether their organization takes a public, private or hybrid cloud approach. In 2019, Mitel announced the availability of its Unified-Communications-as-a-Service (UCaaS) offering, MiCloud Connect, on Google Cloud and has since seen notable increase in demand for the solution. The release of MiCloud Flex on Google Cloud now brings the benefits of the world's leading cloud infrastructure to mid-market and enterprise customers seeking greater control and customization from their communications via a dedicated, secure cloud environment. For Mitel channel partners with the appropriate certification and capabilities, MiCloud Flex on Google Cloud represents opportunities for new recurring revenue streams and the ability to offer customers an accelerated path to the cloud of their choice. The offering builds on years of experience leveraging a wholesale cloud model with UK partners to effectively support the distinct needs of the mid-market by expanding the approach into the US and France. Additionally, through Mitel's strategic relationship with Google Cloud, partners in all three geographies will now be able to deliver customized private cloud deployments and adjacent communications applications, including contact center, with a greater level of security and performance. By eliminating the added costs and complexities of managing a data center environment, partners will be able to focus their efforts on continued delivery of value-added support and services along with the important role they play as a trusted technology advisor for their customers.
MiCloud Flex: Purpose-Built to Drive Mid-Market and Enterprise Productivity
With APIs to support integration with popular back-office applications such as CRM and ERP systems, MiCloud Flex also enables mid-market and enterprise businesses to streamline operations by linking advanced communications capabilities into key business processes and custom workflows. Organizations can further elevate productivity by layering in collaboration applications, such as Mitel's MiTeam Meetings, a real-time, virtual meeting workspace with voice, video and chat, or MiCloud Flex Contact Center with omnichannel and Google Contact Center AI capabilities.
Quotes
"Partnering with best-in-breed technology leaders like Google enables Mitel to drive further innovation and bring broader choice in cloud solutions for our customers and partners," said Tarun Loomba, Chief Product Officer for Mitel. "Our partners are central to Mitel's go-to-market strategy and their success fuels our own. With MiCloud Flex on Google Cloud, we've created a compelling opportunity for them to expand their cloud portfolios and deepen their relationships with mid-market enterprises. The model additionally allows partners to focus on what they do best - serve as trusted technology advisors for customers, particularly as they move to the cloud." Additional Facts
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About Mitel
Mitel is the registered trademark of Mitel Networks Corporation. All other trademarks are the property of their respective owners. View source version on businesswire.com: https://www.businesswire.com/news/home/20200528005232/en/ |