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UJET Integrates Identity Management Solutions Okta, OneLogin, and Microsoft ADFS Into Its Cloud Contact Center PlatformUJET Inc., a leading provider of cloud customer support solutions, today announced its integration into leading Identity Management providers, Okta, OneLogin, and Microsoft (News - Alert) ADFS. These integrations allow support teams and business leaders to leverage best-in-class enterprise login authentication for all users of the UJET Admin Portal and agent adapters. With the addition of leading Identity Management solutions, UJET customers better protect the identities of their workers and customers while enabling secure authentication across all devices and locations. "Whether your workforce is remote or on-premise, contact centers of all sizes in all industries must have a strong foundation that's based on data protection, identity management, user authentication, and encryption," said Joerg Habermeier, Vice President of Product, UJET. "UJET's Identity Management integrations ensure that support teams have the right tools to enable their workforce to access work applications seamlessly and securely." In addition to the new integrations, UJET offers dedicated integrations via OpenID Connect that enable user authentication and SSO (Single Sign-On) into any Federated Identity Management service via SAML (Security Assertion Markup Language). Current identity management services and solutions include:
Earlier this year, UJET continued its commitment to securing support teams and customer data by achieving numerous security and privacy regulations. This latest round of certifications, which included SOC 1 Type 2, SOC 3, PCI (News - Alert) DSS, FINRA, and more, highlights UJET's dedication to making data protection a cornerstone of its business while helping customers ensure the protection of corporate and user data while in transit and at rest. About UJET UJET is propelling customer experience into the digital age by empowering support organizations to create intelligent workflows, make data actionable, and create a modern business model where organizations have the tools and technology they need to create an immersive, engaging, and one-of-a-kind experience for their customers. UJET, which powers the world's largest cloud contact center, is trusted by customer-centric, innovative enterprises including Google (News - Alert), Instacart, Green Dot Corporation, Wag!, Getaround, and iZettle, a PayPal service, to automate contact center processes and provide superior experiences that drive higher customer satisfaction. Learn more and request a demo at www.getujet.com. View source version on businesswire.com: https://www.businesswire.com/news/home/20200527005133/en/ |