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COVID-19 Impact and Recovery Analysis | Contact Center Solutions Market 2020-2024 | Integration Of IVR Into Contact Centers to Boost Growth | TechnavioTechnavio has been monitoring the contact center solutions market and it is poised to grow by USD 5.45 bn during 2020-2024, progressing at a CAGR of over 9% during the forecast period. The report offers an up-to-date analysis regarding the current market scenario, latest trends and drivers, and the overall market environment. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200507005575/en/ Technavio has announced the latest market research report titled Global Contact Center Solutions Market 2020-2024 (Graphic: Business Wire) Technavio suggests three forecast scenarios (optimistic, probable, and pessimistic) considering the impact of COVID-19. Please Request Latest Free Sample Report on COVID-19 Impact The market is fragmented, and the degree of fragmentation will accelerate during the forecast period. 8x8 Inc., ALE International, Aspect Software Inc., Avaya Holdings Corp., Cisco Systems Inc., Enghouse (News - Alert) Systems Ltd., Five9 Inc., Genesys Telecommunications Laboratories Inc., Mitel Networks Corp., and NEC Corp, are some of the major market participants. To make the most of the opportunities, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments. Integration of IVR into contact centers has been instrumental in driving the growth of the market. Contact Center Solutions Market 2020-2024 : Segmentation Contact Center Solutions Market is segmented as below:
To learn more about the global trends impacting the future of market research, download a free sample: https://www.technavio.com/talk-to-us?report=IRTNTR40027 Contact Center Solutions Market 2020-2024 : Scope Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data rom multiple sources. Our contact center solutions market report covers the following areas:
This study identifies the integration of chatbots for better turnaround times as one of the prime reasons driving the contact center solutions market growth during the next few years. Contact Center Solutions Market 2020-2024 : Vendor Analysis We provide a detailed analysis of around 25 vendors operating in the contact center solutions market, including some of the vendors such as 8x8 (News - Alert) Inc., ALE International, Aspect Software Inc., Avaya Holdings Corp., Cisco Systems Inc., Enghouse Systems Ltd., Five9 Inc., Genesys Telecommunications Laboratories Inc., Mitel (News - Alert) Networks Corp., and NEC Corp. Backed with competitive intelligence and benchmarking, our research reports on the contact center solutions market are designed to provide entry support, customer profile and M&As as well as go-to-market strategy support. Register for a free trial today and gain instant access to 17,000+ market research reports. Technavio's SUBSCRIPTION platform Contact Center Solutions Market 2020-2024 : Key Highlights
Table Of Contents : PART 01: EXECUTIVE SUMMARY PART 02: SCOPE OF THE REPORT
PART 03: MARKET LANDSCAPE
PART 04: MARKET SIZING
PART 05: FIVE FORCES ANALYSIS
PART 06: MARKET SEGMENTATION BY DEPLOYMENT
PART 07: CUSTOMER LANDSCAPE PART 08: MARKET SEGMENTATION BY TYPE
PART 09: GEOGRAPHIC LANDSCAPE
PART 10: DECISION FRAMEWORK PART 11: DRIVERS AND CHALLENGES
PART 12: MARKET TRENDS
PART 13: VENDOR LANDSCAPE
PART 14: VENDOR ANALYSIS
PART 15: APPENDIX
PART 16: EXPLORE TECHNAVIO About Us Technavio is a leading global technology research and advisory company. Their research and analysis focus on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions. With over 500 specialized analysts, Technavio's report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio's comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios. View source version on businesswire.com: https://www.businesswire.com/news/home/20200507005575/en/ |