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WOW! Reports First Quarter 2020 ResultsWideOpenWest, Inc. ("WOW!" or the "Company") (NYSE: WOW), a leading, fully integrated provider of residential and commercial high-speed data, video and telephony services to customers in the United States, today announced financial and operating results for the first quarter ended March 31, 2020. First Quarter 2020 Highlights (1)
"As our communities began to face unprecedented challenges, we at WOW! acted quickly and decisively to put our employees' and customers' health and wellbeing at the top of our priority list," said Teresa Elder, chief executive officer of WOW! "Doing so has positioned us to meet the significant increases in demand for our essential services. Even before the onset of the current health crisis, we were positioned to have the strongest overall quarterly growth in at least five years, in which we added 16,100 HSD RGUs during the quarter. Adjusted EBITDA, excluding the estimated impact from COVID-19, would have been flat to the first quarter of 2019." Revenue For the quarter ended March 31, 2020, Total Revenue decreased 0.9% to $284.5 million compared to the quarter ended March 31, 2019, which was driven primarily by a shift in the service offering mix as the Company continues to experience a reduction in Video and Telephony RGUs, partially offset by growth in residential HSD RGUs and ARPU, as well as Business Services Subscription Revenue growth. Total Subscription Revenue for the quarter ended March 31, 2020, was $264.6 million, down $0.6 million, or 0.2%, compared to the quarter ended March 31, 2019. Residential Subscription Revenue was $228.8 million, down $2.7 million, or 1.2%, compared to the quarter ended March 31, 2019. Business Services Subscription Revenue, totaled $35.8 million, up $2.1 million, or 6.2%, compared to the quarter ended March 31, 2019. Other Business Services Revenue totaled $6.5 million for the quarter ended March 31, 2020, down $0.6 million compared to the quarter ended March 31, 2019. ________________________
Other Revenue totaled $13.4 million for the quarter ended March 31, 2020, down $1.5 million compared to the quarter ended March 31, 2019. Costs and Expenses Operating Expenses (excluding Depreciation and Amortization) totaled $149.1 million for the quarter ended March 31, 2020. Selling, General, and Administrative expenses were $46.2 million for the quarter ended March 31, 2020. Net Income and Earnings Per Share Net Income for the quarter ended March 31, 2020, was $0.1 million, compared to Net Income of $8.4 million for the quarter ended March 31, 2019. Diluted Earnings Per Share for the quarter ended March 31, 2020, was $0.00, compared to Diluted Earnings Per Share of $0.10 for the quarter ended March 31, 2019. Adjusted Diluted Earnings Per Share for the quarter ended March 31, 2020, was $0.08. Adjusted EBITDA Adjusted EBITDA for the three months ended March 31, 2020, was $99.1 million, a decrease of $4.0 million, or 3.9%, compared to the three months ended March 31, 2019. Adjusted EBITDA margin was 34.8% for the three months ended March 31, 2020, a decrease of more than 107 basis points compared to the three months ended March 31, 2019. The decline in Adjusted EBITDA was largely driven by additional bad debt expense of an estimated $3.2 million as a result of uncertainty around the economic position of the Company's customers and others affected by the global health crisis. Customers WOW! reported Total Subscribers of 838,000 as of March 31, 2020, an increase of 25,500, or 3.1%, compared to March 31, 2019. HSD RGUs totaled 797,600 as of March 31, 2020, an increase of 31,700, or 4.1%, compared to March 31, 2019. Edge-Outs Edge-Out Projects reached a total of 187,700 homes passed and 44,300 Subscribers since inception. The 2018 Edge-Out projects include 5,400 Customers, which represents 17.9% penetration on such nodes. The 2019 Edge-Out projects include 6,000 Customers, which represents 12.3% penetration on such nodes. The 2020 Edge-Out projects now reach 600 homes passed. Capital Expenditures Capital Expenditures, on a reported basis, totaled $58.0 million for the quarter ended March 31, 2020, representing an $8.0 million, or 12.1%, decrease compared to the quarter ended March 31, 2019. Transaction Adjusted Capital Expenditures totaled $58.0 million for the quarter ended March 31, 2020, a decrease of $1.9 million, or 3.2%, compared to the quarter ended March 31, 2019. Transaction Adjusted Expansion Capital Expenditures, defined as Edge-Out Capital Expenditures and Business Services Capital Expenditures dedicated to expansion of the Company's network, were $8.7 million for the quarter ended March 31, 2020, a decrease of $6.4 million over the Transaction Adjusted Expansion Capital Expenditures in the quarter ended March 31, 2019. Excluding Transaction Adjusted Expansion Capital Expenditures, Transaction Adjusted Capital Expenditures for the quarter ended March 31, 2020 totaled $49.3 million, which equates to 17.3% of Total Revenue for the quarter ended March 31, 2020. Liquidity and Leverage As of March 31, 2020, the total outstanding amount of long-term debt and finance lease obligations was $2.331 billion, and cash and cash equivalents were $36.8 million. Total Net Leverage as of March 31, 2020, was 5.32X on a LTM Adjusted EBITDA basis, up from 5.25X at December 31, 2019, and undrawn revolver capacity totaled $208.5 million. The Company took a precautionary $50 million draw on the revolver in April to provide for financial flexibility given the uncertainties in the capital markets and the Company's subscriber base related to COVID-19. Outlook Due to economic uncertainties arising from the duration and impact of the COVID-19 pandemic, WOW! is withdrawing its previously announced outlook for 2020. Conference Call WOW! will host a conference call on Monday, May 4, 2020, at 5:00 p.m. Eastern to discuss the operating and financial results contained in this press release. The conference call will be broadcast live on the Company's investor relations website at ir.wowway.com. Those parties interested in participating via telephone can use the conference call information as follows:
A recording of the conference call will be available approximately two hours after the completion of the call until May 18, 2020. The dial-in number for this replay is (800) 839-2485. The following unaudited condensed consolidated statements of operations summarizes information in the Company's Form 10-Q for the periods indicated, as filed on May 4, 2020, with the United States Securities and Exchange Commission ("SEC"). For ease of use, references in this release to "WOW!" means WideOpenWest, Inc. and its subsidiaries:
About WOW! WOW! is one of the nation's leading providers of high-speed internet, cable TV and phone serving communities in the U.S. Our vision is connecting people to their world through the WOW! experience: reliable, easy, and pleasantly surprising, every time. For more information, please visit www.wowway.com. Forward-Looking Statements This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. All statements, other than statements of historical facts, included in this release are forward-looking statements. Forward-looking statements discuss our current expectations and projections relating to our financial condition, results of operations, plans, objectives, future performance and business. Forward-looking statements are not guarantees of future performance and we caution you not to place undue reliance on such statements. Forward-looking statements are generally identifiable by the use of the words "may," "will," "should," "expect," "anticipate," "estimate," "believe," "intend," "project," "continue," or the negative of these words, or other similar words or terms. The forward-looking statements included in this release are made as of the date hereof. We assume no obligation to publicly update any forward-looking statement, even if new information becomes available in the future or if experience or future changes make it clear that any projected results expressed or implied in such statements will not be realized. If we do update one or more forward-looking statements, no inference should be made that we will make additional updates with respect to those or other forward-looking statements. Actual results may differ materially from those expected because of various risks and uncertainties, many of which are beyond our control, including the wide range of competition we face in our business; competitors that are larger and possess more resources; the economic uncertainties created by the COVID-19 pandemic and its potential effect on customer demand or ability to pay as well as potential effects on our ability to procure necessary supplies to support our network; dependence upon a business services strategy; conditions in the economy, including potentially uncertain economic conditions; our ability to secure new businesses as customers; demand for our bundled broadband communications services may be lower than we expect; our ability to respond to rapid technological change; increases in programming and retransmission costs; a decline in advertising revenues; the effects of regulatory changes in our business; our substantial level of indebtedness; certain covenants in our debt documents; programming exclusivity in favor of our competitors; inability to obtain necessary hardware, software and operational support; strain on business and resources from future acquisitions, or the inability to identify suitable acquisitions; the occurrence of natural disasters, including hurricanes, in one or more of our geographic markets and other factors that are described from time to time in our filings with the SEC. All forward-looking statements are expressly qualified in their entirety by these cautionary statements. Non-GAAP Financial Measures and Operating Metrics We have included certain non-GAAP financial measures in this release, including Adjusted EBITDA, Transaction Adjusted Capital Expenditures, Transaction Adjusted Capital Expenditures excluding Expansion Capital Expenditures, and Adjusted Diluted EPS. The presentation of these financial measures is not intended to be considered in isolation or as a substitute for, or superior to, the financial information prepared and presented in accordance with generally accepted accounting principles in the United States of America ("GAAP"). We believe that these non-GAAP measures enhance an investor's understanding of our financial performance. We believe that these non-GAAP measures are useful financial metrics to assess our operating performance from period to period by excluding certain items that we believe are not representative of our core business. We believe that these non-GAAP measures provide investors with useful information for assessing the comparability between periods of our ability to generate cash from operations sufficient to pay taxes, to service debt and to undertake Capital Expenditures. We use these non-GAAP measures for business planning purposes and in measuring our performance relative to that of our competitors. We believe these non-GAAP measures are measures commonly used by investors to evaluate our performance and that of our competitors. Transaction Adjusted Capital Expenditures and Transaction Adjusted Capital Expenditures excluding Expansion Capital Expenditures give effect to the reimbursement of Chicago fiber asset build, and exclude the effects associated with Hurricane Michael and is included herein because they are key metrics used by management and our Board of Directors to assess our financial performance. The presentation of these metrics are not made in accordance with GAAP and our use of this term herein varies from the use of similar terms by other companies in our industry due to different methods of calculation and therefore are not necessarily comparable. This non-GAAP measure should not be considered as an alternative to capital expenditures or any other performance measures derived in accordance with GAAP as measures of operating performance. Adjusted EBITDA is included herein because it is a key metric used by management and our Board of Directors to assess our financial performance. We believe that Adjusted EBITDA is an appropriate measure of operating performance because it eliminates the impact of expenses that do not relate to business performance, and that the presentation of this measure enhances an investor's understanding of our financial performance. Adjusted EBITDA is defined by WOW! as net income (loss) before net interest expense, income taxes, depreciation and amortization (including impairments), impairment losses on intangibles and goodwill, management fees to related party, the write-up or write-off of any asset, loss on early extinguishment of debt, integration and restructuring expenses and all non-cash charges and expenses (including stock compensation expense) and certain other income and expenses. Adjusted EBITDA should not be considered as an alternative to net income (loss), operating income or any other performance measures derived in accordance with GAAP as measures of operating performance, operating cash flows or liquidity. Adjusted EBITDA has important limitations as an analytical tool. For example, Adjusted EBITDA:
Adjusted Diluted Earnings Per Share (EPS) is included herein because it is a key metric used by management and our Board of Directors to assess our financial performance. Adjusted Diluted EPS is a non-GAAP financial measure that eliminates the effect of loss on early extinguishment of debt, gain on sale of assets, net, impairment losses on intangibles and goodwill, non-recurring professional fees, M&A integration and restructuring expense, non-cash stock compensation, and other (income) and expenses. We then add or subtract an estimated incremental income tax effect applicable to those items. We believe that this measurement is useful to investors as an additional way to analyze the underlying trends in our business consistently across the periods presented. The presentation of Adjusted Diluted EPS is not made in accordance with GAAP and our use of the term Adjusted Diluted EPS herein varies from the use of similar terms by other companies in our industry due to different methods of calculation and is not necessarily comparable. Adjusted Diluted EPS should not be considered as an alternative to Diluted EPS or any other performance measures derived in accordance with GAAP as measures of operating performance. See "Unaudited Reconciliations of GAAP Measures to Non-GAAP Measures" and the accompanying tables below for a reconciliation of Adjusted EBITDA to our Net Income, which is the most directly comparable GAAP financial measure and a reconciliation of Adjusted Diluted Earnings Per Share to Diluted Earnings Per Share, which is the most directly comparable GAAP financial measure. In addition, we use the following subscriber information in this release:
While we take appropriate steps to ensure subscriber information is presented on a consistent and accurate basis at any given balance sheet date, we periodically review our policies in light of the variability we may encounter across our different markets due to the nature and pricing of products and services and billing systems. Accordingly, we may from time to time make appropriate adjustments to our subscriber information based on such reviews. Unaudited Reconciliations of GAAP Measures to Non-GAAP Measures The following table provides unaudited reconciliations of GAAP measures to non-GAAP measures used herein for the periods indicated:
Unaudited Transaction Adjusted Condensed Consolidated Financial and Subscriber Information The SEC requires that pro forma financial information be presented in a registrant's periodic filings when events occur for which disclosure would be material to investors, including significant business combinations or the disposition of a significant portion of the business. The significance of an acquired or disposed business is determined based on the "significant subsidiary" tests specified in Regulation S-X, Article 11, Rule 1-02(w). Although the Company has made certain acquisitions and divestitures, such transactions do not meet the "significant subsidiary" tests and, accordingly, the Company's historical financial information as filed with the SEC does not contain pro forma financial information relating to those transactions. Nevertheless, we make certain adjustments in this release to the historical financial and subscriber information of the Company as filed with the SEC ("Transaction Adjusted") because we believe such information would be meaningful to investors by showing how such transactions might have affected the Company's historical financial statements. The unaudited Transaction Adjusted financial and subscriber information in this release has been prepared giving effect to the divestiture of a portion of our Chicago Fiber Network in December 2017, and the impact of Hurricane Michael in October 2018, as if such transactions had been completed at the beginning of the respective periods presented. The unaudited Transaction Adjusted financial and subscriber information is for informational purposes only and does not purport to represent what our results of operations, financial or subscriber information would have been if such transactions had occurred at any date, nor does such information purport to project the results of operations for any future period. The unaudited Transaction Adjusted condensed consolidated financial and subscriber information in this release was prepared based on our books and records for the respective periods presented for the portion of the Chicago Fiber Network that was divested, and the impact of Hurricane Michael in October 2018. Such historical unaudited financial and subscriber information has been adjusted to give a Transaction Adjusted effect to events that are directly attributable to such transactions, factually supportable and expected to have a continuing impact on the results. The unaudited Transaction Adjusted financial information herein does not reflect non-recurring charges that have been incurred in connection with the transaction including legal fees, broker fees and accounting fees. The following table provides an unaudited reconciliation of our Capital Expenditures to Transaction Adjusted Capital Expenditures for the periods indicated:
The following table provides an unaudited summary of our subscriber information:
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