The Cloud IT Service Management Sector in North America, 2020 - Analyzed by Component, Organization Size, End-user and Country

DUBLIN, March 23, 2020 /PRNewswire/ -- The "North America Cloud IT Service Management Market, by Component, by Organization Size, by End-user, by Country, Industry Analysis and Forecast, 2019 - 2025" report has been added to ResearchAndMarkets.com's offering.

The North America Cloud IT Service Management (ITSM) Market is expected to witness market growth of 18.9% CAGR during the forecast period (2019-2025).

In addition, users can find more benefit from cloud-based ITSM solutions that combine resources for key business processes such as agile development & DevOps, support for cloud services, and business services delivery. Cloud-based ITSM offerings are full-featured solutions.

What makes cloud-based choices distinct from on-site ITSM is that enterprises don't pay for a lot of features that they may not use-billing are usually based on usage. In smaller companies, this is crucial because there is a need to gain access to a full site of features, however, only a few workers will use them till the company grows.

Irrespective of the size of the business, every organization is engaged in the management of IT services in some way. ITSM ensures that incidents, service requests, problems, improvements and IT assets, along with IT services, are handled in a seamless manner. IT help desk management solutions streamline the implementation of ITSM processes by offering out-of-the-box best practice processes and workflows.

Several help desk software comprise of automation, real-time analytics, customizable ITSM processes, and more. This, combined with the right processes, shifts the focus of IT teams from fire fighting to strategic business goals and development.

Key Topics Covered

Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Cloud IT Service Management (ITSM) Market, by Component
1.4.2 North America Cloud IT Service Management (ITM) Market, by Organization Size

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