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Conversational AI Market to Witness a 30.2% CAGR Over 2019-2024 - Positive ROI for Companies Deploying Conversational AI SolutionsDUBLIN, Feb. 13, 2020 /PRNewswire/ -- The "Conversational AI Market Research Report: By Component, Deployment, Type, Industry, Technology, Application, Geographical Outlook - Global Industry Analysis and Forecast to 2024" report has been added to ResearchAndMarkets.com's offering. In 2018, the conversational artificial intelligence (AI) market generated $3.2 billion and is predicted to reach $15 billion in 2024, advancing at a 30.2% CAGR during 2019-2024.
1.1 Research Objectives 1.2 Market Definition 1.3 Research Scope 1.3.1 Market Segmentation by Component 1.3.2 Market Segmentation by Deployment 1.3.3 Market Segmentation by Type 1.3.4 Market Segmentation by Industry 1.3.5 Market Segmentation by Technology 1.3.6 Market Segmentation by Application 1.3.7 Market Segmentation by Region 1.3.8 Analysis Period 1.3.9 Market Data Reporting Unit 1.3.9.1 Value 1.4 Key Stakeholders Chapter 2. Research Methodology Chapter 3. Executive Summary Chapter 4. Introduction 4.1 Definition of Market Segments 4.1.1 By Component 4.1.1.1 Platform 4.1.1.2 Service 4.1.1.2.1 Support and maintenance 4.1.1.2.2 Training and consulting 4.1.1.2.3 System integration 4.1.2 By Deployment 4.1.2.1 Cloud 4.1.2.2 On-premises 4.1.3 By Type 4.1.3.1 Chatbot 4.1.3.2 IVA 4.1.3.3 Intelligent IVR system 4.1.4 By Industry 4.1.4.1 BFSI 4.1.4.2 Retail and e-commerce 4.1.4.3 Healthcare 4.1.4.4 Hospitality 4.1.4.5 Telecom 4.1.4.6 Media and entertainment 4.1.4.7 Others 4.1.5 By Technology 4.1.5.1 NLP 4.1.5.2 Machine learning 4.1.5.3 ASR 4.1.5.4 Others 4.1.6 By Application 4.1.6.1 Customer Support 4.1.6.2 Personal Assistant 4.1.6.3 Branding and Advertisement 4.1.6.4 Customer Engagement and Retention 4.1.6.5 Onboarding and Employee Engagement 4.2 Value Chain Analysis 4.3 Market Dynamics 4.3.1 Trends 4.3.1.1 Increasing Adoption of AI Solutions in Customer Service Applications 4.3.1.2 Rising Implementation of Chatbots and IVAs for Healthcare Applications 4.3.2 Drivers 4.3.2.1 Rising Number of Solution Providers 4.3.2.2 Growing Demand for AI-Powered Customer Support Services 4.3.2.3 Positive Return on Investment (ROI) for Companies Deploying Conversational AI Solutions 4.3.2.4 Impact Analysis of Drivers on Market Forecast 4.3.3 Restraints 4.3.3.1 High Deployment Cost of AI Chatbots Hindering Their Adoption in Small and Medium Enterprises (SMEs) 4.3.3.2 Low Accuracy of AI Chatbots in Handling Customer Queries 4.3.3.3 Impact Analysis of Restraints on Market Forecast 4.3.4 Opportunities 4.3.4.1 Usage of Conversational AI Chatbots for Improved Customer Engagement 4.3.4.2 Integration of Conversational AI Chatbots for Employee Retention and Engagement 4.4 Porter's Five Forces Analysis Chapter 5. Global Market Size and Forecast 5.1 By Component 5.1.1 Service, by Type 5.2 By Deployment 5.3 By Type 5.4 By Industry 5.5 By Technology 5.6 By Application 5.7 By Region Chapter 6. North America Market Size and Forecast Chapter 7. Europe Market Size and Forecast Chapter 8. APAC Market Size and Forecast Chapter 9. MEA Market Size and Forecast Chapter 10. LATAM Market Size and Forecast Chapter 11. Competitive Landscape 11.1 List of Key Players and Their Offering 11.2 Competitive Analysis of Key Players 11.3 Competitive Benchmarking of Key Players 11.4 Recent Activities of Key Players 11.5 Strategic Developments of Key Players 11.5.1 Product Launches 11.5.2 Partnerships 11.5.3 Mergers and Acquisitions 11.5.4 Client Wins 11.5.5 Other Developments Chapter 12. Company Profiles 12.1 International Business Machines (IBM) Corporation 12.1.1 Business Overview 12.1.2 Product and Service Offerings 12.1.3 Key Financial Summary 12.2 Nuance Communications Inc. 12.3 Conversica Inc. 12.4 Haptik Inc. 12.5 Amazon Web Services Inc. 12.6 Microsoft Corporation 12.7 SAP SE 12.8 Oracle Corporation 12.9 Google LLC 12.10 Baidu Inc. For more information about this report visit https://www.researchandmarkets.com/r/qeaz3c Research and Markets also offers Custom Research services providing focused, comprehensive and tailored research. Media Contact: Research and Markets View original content:http://www.prnewswire.com/news-releases/conversational-ai-market-to-witness-a-30-2-cagr-over-2019-2024---positive-roi-for-companies-deploying-conversational-ai-solutions-301004514.html SOURCE Research and Markets |