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Mitel Helps Organizations Improve Emergency Responsiveness and Security Through Advanced Collaboration Capabilities
[January 28, 2020]

Mitel Helps Organizations Improve Emergency Responsiveness and Security Through Advanced Collaboration Capabilities

Mitel (News - Alert)®, a global leader in business communications, is preparing organizations to better respond to emergency situations requiring real-time, effective communications with citizens, students, staff and dispersed teams. This includes the launch of a next-generation mass notification solution that seamlessly connects communications systems, sensor triggers and people to improve the emergency responsiveness of all types of education, government, healthcare and other work environments.

Because disruptive events unfold quickly, response time can be complicated by today's mobile world, where students, teachers, employees and citizens access communications via many different devices and channels. Keeping people safe, informed and productive becomes more challenging as critical response time is lost. These considerations, combined with growing regulations like Kari's Law in the United States, mean fast-moving organizations must re-examine their approach to mass communications.

Designed with these concerns in mind, Mitel Revolution (News - Alert) is a next-generation mass notification solution that embraces multimodal communications - including mobile phones, desktop PCs and desk phones, paging systems, SMS text, email and more - to quickly reach the widest audience possible. The single platform features out-of-the-box integrations with external early-warning systems and support for a broad range of event triggers, sensors and controls. With Mitel Revolution, there is no need for expensive professional services for set up or ongoing management. The highly reliable solution can scale to support thousands of devices and is now available in North America, the United Kingdom, Australia and New Zealand for both the MiVoice Business and MiVoice Connect platforms.

Organizations from a broad range of industries trust Mitel to support their emergency communications needs, including these public education customers:

Beyond critical events, mass notifications also enable daily opportunities for organizations in every industry to share knowledge, improve productivity and enhance customer experience. New technologies and the rise of the Internet of Things (IoT) are even enabling businesses to take mass notifications to a new level, allowing machines to "talk" with their own notifications. As an example, event triggers can help align and accelerate how shipping companies might handle incoming freight to be processed and deployed across various functions and work groups.

Learn more about how Mitel's mass notification solutions can help organizations share information with large groups in any situation.

"The Mitel mass notification application helps us ensure the safety of students, teachers, administrators and visitors by facilitating a quick and accurate response in case of an emergency, whether it's a medical emergency or the need to escort a visitor off campus that doesn't pass our background check," said Eric Wells, Chief Operating and Technology Officer, Muskogee Public School. "Overall, Mitel offers the best feature set, highest quality, easiest administration at the right price - it just works."

"Organizational preparedness is a necessity not just for schools, but also for businesses of every size and kind," said Johan Aasheim, Director - North American Public Sector, Mitel. "The way we work has changed giving rise to the need for new ways of keeping everyone informed and safe. With Mitel's mass notification solutions, schools, public sector, healthcare and hospitality organizations, retailers, airports, even sports venues, can communicate and collaborate seamlessly and effectively in an emergency and whenever routine mass notification is needed."

Additional Facts

  • Mitel is recognized as a Leader in the 2019 IDC MarketScape for Worldwide Unified Communications (News - Alert) & Collaboration. Read more.
  • Eastern Management ranks Mitel highest in mid-market and enterprise for customer satisfaction for premises and hosted PBX (News - Alert) solutions. Read more.
  • Mitel is a preferred communications and collaboration provider for Sourcewell.

Related Materials

  • Learn how to build an effective emergency communications plan.
  • Discover how to keep a dispersed workforce safe, informed and connected.
  • Download the guide on choosing a communications solution for a safer school environment.

About Mitel
A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve more than 70 million business users in more than 100 countries. For more information, go to and follow us on Twitter (News - Alert) @Mitel.

Mitel is the registered trademark of Mitel Networks Corporation.

All other trademarks are the property of their respective owners.

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