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Alliance Data Delivers Account Application Ease And Self-Service Through New Technology Solutions That Provide Greater Control To Customers, Enhance Customer ExperienceCOLUMBUS, Ohio, Nov. 7, 2019 /PRNewswire/ -- Alliance Data's card services business, a provider of market-leading private label, co-brand, and commercial card programs, today announced the newest capabilities in its digital self-service suite for cardmembers. The new capabilities and technology enhancements make it simpler and more convenient for customers to apply for credit, manage their account, and pay their bill in the channel that best suits them and at the time that's most convenient. The capabilities, which include Virtual Assistant, Comenity's CardLock, Comenity's EasyPay, and Frictionless Mobile Credit™, give customers greater control while improving their experience across the digital journey. According to Alliance Data's research, 94% of consumers say that safety and security are among the most important features of their credit cards. Alliance Data's digital capabilities empower customers through safe, easy-to-use, self-service options that save time while protecting cardmembers' information:
Alliance Data is also investing in an intuitive, self-service platform to serve the needs of its clients through the upcoming launch of Alliance Data PartnerPortalTM. This next-generation digital dashboard gives clients direct, 24/7 access to results, reports, data, marketing and program management tools to help clients track and optimize credit card program's performance. "We have a culture of innovation, and our digital roadmap is fueled by the creative minds of our associates," Dodovski added. "In our latest associate-led Hackathon, self-service emerged as the next focal point on our digitalization journey. Within 48 hours our associate teams brainstormed, coded and deployed digital experiences that in turn help Alliance Data further improve customer engagement strategies. These prototypes are a pipeline for our ongoing delivery of compelling payment solutions that meet consumer expectations and better empower them in today's evolving retail and digital payments environment." About Alliance Data's card services business Using the industry's most comprehensive and predictive data set, advanced analytics, and broad-reaching capabilities, Alliance Data's card services business has been helping partners increase sales and provide greater value to their cardmembers since 1986. We are proud to be part of the Alliance Data enterprise (NYSE: ADS), an S&P 500, FORTUNE 500 and FORTUNE 100 Best Companies to Work For company headquartered in Columbus, Ohio. To learn more, visit KnowMoreSellMore.com, follow us on Twitter @Know_SellMore, and connect with us on LinkedIn at Alliance Data card services. View original content to download multimedia:http://www.prnewswire.com/news-releases/alliance-data-delivers-account-application-ease-and-self-service-through-new-technology-solutions-that-provide-greater-control-to-customers-enhance-customer-experience-300953463.html SOURCE Alliance Data |