TMCnet News
Mobile App Testing Platform pCloudy Improves Customer Experience with 2CheckoutATLANTA, Sept. 26, 2019 (GLOBE NEWSWIRE) -- 2Checkout, the leading all-in-one monetization platform for global businesses, today announces that its customer pCloudy has reached new business milestones thanks to the Avangate Monetization Platform. From improving the customer experience to reducing fraud and achieving greater compliance, pCloudy has the foundation for taking its business to the next level with 2Checkout. Prior to implementing 2Checkout, pCloudy had separate payment and subscription management providers, which impeded localization, compliance and flexibility for the business, along with overcomplicating the reporting process. These issues led in part to a high customer churn rate, negatively affecting pCloudy’s ability to grow its customer base and business as quickly as possible. Switching to 2Checkout empowered pCloudy to combat churn by enabling seamless upgrades. The Avangate Monetization Platform also improved localization, compliance and fraud prevention for pCloudy, giving the company a solid foundation for scaling online sales. The merchant’s fraud rate dropped to less than 0.6% from 3-4% with their previous payment processing system. “We switched to 2Checkout’s all-in-one monetization platform and saw immediate benefits in several areas, from order management to fraud prevention and consolidated reporting. We are now able to offer our customers a better experience and have seen enhancement of our internal efficiencies and an improvement to the bottom line,” mentioned Avinash Tiwari, Co-Founder, pCloudy. “pCloudy is living proof that the back-end complexities of global commerce nd deficient processes or integrations can take away focus from optimization and customer delight,” said Erich Litch, President and Chief Operating Officer of 2Checkout. “We are happy to be able to work with pCloudy and enable them to improve eCommerce KPIs and to offer a significantly better purchase experience to their end customers. We look forward to seeing them grow their online operations even further.” For more information about how pCloudy and other customers have achieved business success with 2Checkout's monetization platforms, visit the company's customer stories page. About pCloudy About 2Checkout Media Contact: Delia Ene, 2Checkout Email: [email protected] Tel: +31 20 890 8080 ext.: 4654 |