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"Alexa, open vehicle recalls" - Transport Canada pilot tests new Alexa serviceOTTAWA, Aug. 22, 2019 /CNW/ - The Government of Canada is committed to using digital technologies to modernize how it delivers its services to Canadians. Every day, Canadians use technology to get important information that they need, when they need it. Today, the Honourable Marc Garneau, Minister of Transport, announced "Vehicle Recalls Canada," a new Alexa service to provide Canadians with vehicle recall information. Once enabled, the service activates with the phrase, "Alexa, open vehicle recalls." Alexa will then ask a few questions about the vehicle make and model you wish to check, and will provide all recalls for it. This service – slated to run as a six-month pilot test – is one of the first Government of Canada uses of voice assistance to provide services to Canadians. It fulfills a Government commitment to provide digital services that are more agile, open, and user-focused. The service also provides a new way of accessing Transport Canada's vehicle recall service to users who may have accessibility challenges. Transport Canada is committed to improving road safety and ensuring Canadians know about recalls affecting their vehicles. On average, vehicle manufacturers issue approximately 650 safety recalls each year, affecting over five million vehicles. Under Canada's recall system, vehicle owners are responsible for bringing their vehicle to the dealer to have the recall work completed. Transport Canada encourages owners to have safety defects corrected as soon as possible. "Vehicle Recalls Canada" can be enabled through the Amazon Alexa application. Quote "The Government of Canada is committed to improving service delivery for Canadians and providing information in new, innovative ways. Vehicle recall information is important and Canadians need to have vehicle safety defects corrected in a timely manner. The easier we make it for Canadians to obtain this information, the better. I would like to thank Amazon and the Treasury Board of Canada Secretariat for collaborating with Transport Canada to make this service a possibility." The Honourable Marc Garneau Quick Facts
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SOURCE Transport Canada |