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OZ Invites Travel and Hospitality Leaders to Inaugural CXDX Summit in MiamiOZ, a global consulting company enhancing customer experiences through digital wizardry, has announced its first annual CXDX Summit for travel and hospitality leaders in Florida. The event will be held at the historic rooftop lounge and terrace of the W Hotel in Miami on June 20, 2019. The summit will showcase the latest digital innovations and transformations (DX) that are driving superior customer experiences (CX) in the travel and hospitality industry. The event will host industry leaders such as Royal Caribbean International, American Airlines, Orange (News - Alert) Lakes Resorts, Red Lobster, Willis Lease Financial and more, all of which are transforming CX through groundbreaking digital services and solutions, as well as an interactive area with stunning demonstrations of virtual reality (VR), augmented reality (AR) and RFID technology, and a fascinating wine tasting hosted by Zeitgeist Cellars. Sessions from industry heavyweights include:
In addition to the speaking sessions, there will be an interactive zone where attendees can experience what's possible when companies take a creative, strategic approach to digital experience (DX). OZ will showcase new applications of AR, VR, mixed reality and wearables. Attendees can move around a resort, check out the different activity and service offerings, make reservations at a restaurant, interact with a virtual host, and immerse themselves in a far-away destination. The event will conclude with a wine tasting food pairing and speaking session from Napa Valley-based Zeitgeist Cellars. Renowned vintner and owner Mark Porembski will discuss how digital innovations are changing the wine growing process. This event is open to all individuals who are looking to enhance the CX in the travel and hospitality industry. Space is limited and guests must be registered on a first come, first serve basis. To reserve your complimentary spot, please RSVP here. To learn more about OZ, please visit FollowOZ.com.
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