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United States CX analytics market is projected to grow from $ 1.6 billion in 2017 to $ 3.4 billion by 2023NEW YORK, March 13, 2019 /PRNewswire/ -- United States CX Analytics Market By Touchpoint (Call Center, Branch, Web and Mobile Website, Email & Others), By Vertical (BFSI, IT & Telecom, Retail, Healthcare & Others), Competition, Forecast and Opportunities, 2013 - 2023 Subsequently, TechSci Research conducted primary research surveys with the identified companies.While interviewing, the respondents were also enquired about their competitors. TechSci Research further analyzed the product offerings or variants of major CX analytics providers. TechSci Research calculated the market size for United States CX analytics market using a bottom-up approach, wherein data for different components for standard application were recorded and forecast for the future years.TechSci Research sourced these values from industry experts and company representatives, and these were externally validated through analyzing historical data of CX analytics market to arrive at the overall market size. Various secondary sources such as secondary Company website, company annual reports, press releases, white papers, investor presentations and financial reports were also studued by TechSci Research. Key Target Audience: • United States CX analytics providers • Research organizations and consulting companies • Associations, organizations and alliances related to speech analytics • Government bodies such as regulating authorities and policy makers • Industry associations • Market research and consulting firms The study is useful in providing answers to several critical questions that are important for industry stakeholders such as CX analytics providers, companies, customers and policy makers, about the targeted market segments in coming years in order to strategize investments and capitalize on the growth of market segment. Report Scope: In this report, United States CX analytics market has been segmented into the following categories in addition to the industry trends which have also been detailed below: • Market by Touchpoint: • Call Center • Branch • Web and Mobile Website • Others • Market by Vertical: • BFSI • IT & Telecom • Retail • Healthcare • Others • Market by Region: • West • Northeast • South • Midwest • Market by Company: • International Business Machines Corporation • Oracle International Corporation • Salesforce.com, Inc. • Avaya Inc. • Others Competitive Landscape Company Profiles: Detailed analysis of the major companies providing CX analytics. Available Customizations: With the given market data, TechSci Research offers customization according to the company's specific needs. The following customization options are available for the report: Customer Profiling • Detailed analysis and profiling of additional market players (up to five) Read the full report: https://www.reportlinker.com/p05750995 About Reportlinker ReportLinker is an award-winning market research solution. Reportlinker finds and organizes the latest industry data so you get all the market research you need - instantly, in one place. __________________________ Contact Clare: [email protected] US: (339)-368-6001 Intl: +1 339-368-6001 View original content:http://www.prnewswire.com/news-releases/united-states-cx-analytics-market-is-projected-to-grow-from--1-6-billion-in-2017-to--3-4-billion-by-2023--300811979.html SOURCE Reportlinker |