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Digital Workplace Market - Global Forecast to 2023: Use of Advanced Technologies, Tools, and Employees Demanding a Greater Work-life Balance is Going to Drive the Digital Workplace MarketDUBLIN, Feb. 22, 2019 /PRNewswire/ -- The "Digital Workplace Market by Component (Solutions and Services), Organization Size, Vertical (BFSI, Telecommunications and ITEs, Media and Entertainment, Retail and Consumer Goods, and Manufacturing), and Region - Global Forecast to 2023" report has been added to ResearchAndMarkets.com's offering. Use of advanced technologies, tools, and employees demanding a greater work-life balance is going to drive the digital workplace market. The digital workplace market is expected to grow from USD 13.4 billion in 2018 to USD 35.7 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 21.7% during the forecast period. The digital workplace market is driven by the availability of new technologies, tools, and reduction in operational expenditures for effective adoption of digital workplace transformation solutions. However, the lack of thought leadership and clear or definable Return on Investment (RoI) may hinder the growth in the market. The enterprise mobility management solution segment is expected to grow at the highest CAGR during the forecast period Enterprise Mobility Management (EMM) is a set of technology, processes, and policies to secure and manage the use of corporate- and employee-owned mobile devices within an organization. EMM is constantly evolving to accommodate an ever-changing set of device platforms and mobility trends in the workplace. EMM solutions have emerged as a result of the Bring Your Own Device (BYOD) movement. Rather than restricting mobile devices in the workplace, many organizations choose to implement EMM solutions to allow device flexibility for users while retaining control for IT. The retail and consumer goods vertical is expected to hold the highest CAGR during the forecast period Retail and consumer goods are one of the fastest-growing verticals, due to rising consumer purchasing power. This vertical mainly focuses on enhancing its customer experience and delivering customer satisfaction. These focus points are bringing about digital transformation initiatives among the retailers and consumer goods dealers. Asia Pacific (APAC) is expected to record the highest CAGR during the forecast period The APAC region is expected to witness the extensive growth of the digital workplace market during the forecast period. Rapid advancements in cloud computing, IT infrastructure services, and the Internet of Things (IoT) have led many organizations to adopt digital workplace solutions and services. With the increasing adoption of cloud technologies and the rising IT demands for digital transformation, the adoption of digital workplace tools is expected to increase rapidly during the forecast year. In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, other innovation and technology directors, and executives from various key organizations operating in the digital workplace marketplace.
The major digital workplace vendors include IBM (US), Atos (France), Wipro (India), DXC Technology (US), NTT Data (Japan), Citrix (US), Unisys (US), Capgemini (France), Cognizant (US), Accenture (Ireland), TCS (India), CompuCom (US), HCL (India), Stefanini ((US), Computacenter (UK), Getronics (Netherlands).
These days, organizations have started recognizing that next-generation digital workplace services are crucial to enhance staff management, drive productivity, and enable digital benefits. Digital workplace solutions provide a unified experience so that the organizations can leverage their digital dexterity for the development of new digital business services. These digital workplace services will also help in boosting employee engagement and agility by providing a more consumerized work environment. Digital workplace services include deployment, ongoing support, and proactive monitoring and analysis of productivity and collaboration tools and technologies aligned to business goals. Enterprises see the adoption of new workstyles as something that would benefit the business-a flexible workforce will use time more productively, work collaboratively, and be more satisfied with work engagements. All the more, the workforce is more likely to stay with the business. Key Topics Covered: 1 Introduction 5.2.3 Opportunities 5.2.3.1 Increasing Adoption of Cloud and Enterprise Mobility Services Among Enterprises 5.2.3.2 Increasing Adoption of Workplace Transformation Services Among SMEs 5.2.4 Challenges 5.2.4.1 Lack of Thought Leadership in Organizations 5.2.4.2 Lack of Clear and Defined Roi 6 Digital Workplace Market By Component 6.1 Introduction 6.2 Solutions 6.2.1 Unified Communication and Collaboration 6.2.1.1 Need to Access Unified Communications Through A Common Interface Driving the Market of Unified Communication and Collaboration Solution 6.2.2 Unified Endpoint Management 6.2.2.1 Need to Manage All Endpoint Devices Within an Organization From A Central Location to Drive the Adoption of Unified Endpoint Management 6.2.3 Enterprise Mobility and Management 6.2.3.1 Need for Achieving Device Flexibility While Retaining IT Control on the Devices to Fuel the Demand for Emm Solution 6.3 Services 6.3.1 Professional Services 6.3.1.1 Training Support and Maintenance 6.3.1.1.1 Need for Training to Guide the Workforce in the Proper Implementation of Digital Workplace Solutions 6.3.1.2 Consulting Services 6.3.1.2.1 The Benefits of Increased Effectiveness, Optimized Performance, and Reduced Cost to Drive the Demand for Consulting Services 6.3.1.3 Integration and Implementation Services 6.3.1.3.1 Reduced Business Complexities and Increased Roi to Fuel the Adoption of Integration and Implementation Services 6.3.2 Managed Services 6.3.2.1 Virtual Desktop Infrastructure Services 6.3.2.1.1 Enterprises are Increasingly Adopting Virtual Desktop Infrastructures to Extend the Benefits of Virtualization From Servers to User Desktops 6.3.2.2 Unified Communications as A Service 6.3.2.2.1 Accessibility, Agility, and the Ability to Quickly Respond to Customers to Drive the Demand for Ucaas 6.3.2.3 Enterprise Mobility Management Services 6.3.2.3.1 Need to Secure Mobile Devices Used By Employees From Theft of Company Data and Private Information to Fuel the Emm Services 6.3.2.4 Others 7 Digital Workplace Market By Organization Size 7.1 Introduction 7.2 Small and Medium-Sized Enterprises 7.2.1 Need to Enhance Work Culture and Increase Employees' Productivity to Drive the Adoption of Digital Workplace in Small and Medium-Sized Enterprises 7.3 Large Enterprises 7.3.1 Need to Improve Employees' Experience and Business Processes to Drive the Adoption of Digital Workplace Among Large Enterprises 8 Digital Workplace Market By Vertical 8.1 Introduction 8.2 Telecommunication and IT-Enabled Services 8.2.1 Adoption of Digital Workplace Solutions to Expand the Digital Culture and Enhance Productivity in Telecommunication and ITes Vertical 8.3 Banking, Financial Services, and Insurance 8.3.1 Digital Workplace Solutions Help Automate Processes to Reduce Time and Costs in BFSI Vertical 8.4 Media and Entertainment 8.4.1 Need for Digital Workplace Solutions to Quickly Respond to Public Grievances and Issues in Media and Entertainment Vertical 8.5 Retail and Consumer Goods 8.5.1 Adoption of Digital Workplace Solutions to Reduce Costs, Improve Accuracy, and Streamline Business Processes in Retail and Consumer Goods Vertical 8.6 Manufacturing 8.6.1 Demand for Digital Workplace Solutions to Enable A Secure and Reliable Working Environment in Manufacturing Vertical 8.7 Healthcare and Pharmaceuticals 8.7.1 Adoption of Digital Workplace Solutions to Achieve Lower Capex and Opex, Compliance, and Resource Optimization in the Healthcare and Pharmaceuticals Vertical 8.8 Government and Public Sector 8.8.1 Need for Digital Workplace Solutions to Strengthen Application Security and Management, Offer Effective Time and Cost Management, and Enhance Customer Experience in Government and Public Sector 8.9 Others 9 Digital Workplace Market By Region 9.1 Introduction 9.2 North America 9.2.1 United States 9.2.1.1 Growing Need to Address the Rising Amount of Customer Complaints in the US to Drive the Adoption of Digital Workplace Solutions and Services 9.2.2 Canada 9.2.2.1 Increasing Awareness of Cloud and Its Benefits in Canada to Fuel the Market of Digital Workplace Solutions and Services 9.3 Europe 9.3.1 United Kingdom 9.3.1.1 The UK to Adopt More Communication-Related Services for an Enhanced Work Culture and Other Such Benefits 9.3.2 Germany 9.3.2.1 Increasing Adoption of Cloud Infrastructure to Make It Easier and Cheaper to Operate Business Activities Locally in Germany 9.3.3 France 9.3.3.1 Leading Cloud Players to Expand Their Cloud and Infrastructure Businesses in France 9.3.4 Rest of Europe 9.4 Asia Pacific 9.4.1 China 9.4.1.1 Government Initiatives to Expand and Develop the Cloud Industry in China to Drive the Adoption of Digital Workplace Solutions and Services 9.4.2 Japan 9.4.2.1 Enterprises' Constant Focus on Upgrading Their IT Infrastructures and Enhancing Their Business Productivity in Japan to Drive the Market for Digital Workplace Solutions and Services 9.4.3 Australia and New Zealand 9.4.3.1 Need for Advanced and Reliable Communication Platforms and Employee-Friendly Policies Call for More Digital Workplace Solutions in Anz 9.4.4 Rest of Asia Pacific 9.5 Middle East and Africa 9.5.1 Kingdom of Saudi Arabia 9.5.1.1 KSA to Gain A Positive Outlook Toward Digital Transformation 9.5.2 United Arab Emirates 9.5.2.1 Favorable Government Initiatives in UAE to Adopt Digital Transformation Technologies and Embrace Smart Services 9.5.3 South Africa 9.5.3.1 South Africa to Focus More on Reducing Communication Constraints 9.5.4 Rest of Middle East and Africa 9.6 Latin America 9.6.1 Brazil 9.6.1.1 Growing Need to Modernize Enterprises' Infrastructure in Brazil to Drive the Adoption of Digital Workplace Solutions and Services 9.6.2 Mexico 9.6.2.1 Need to Become Digitally Advanced and Technically Well-Established in Mexico to Fuel the Adoption of Digital Workplace Solutions and Services 9.6.3 Rest of Latin America 10 Competitive Landscape 10.1 Overview 10.1.1 Product/Solution Launches and Enhancements 10.1.2 Business Expansions 10.1.3 Partnerships, Agreements, and Collaborations 10.2 Competitive Leadership Mapping 10.2.1 Visionary Leaders 10.2.2 Innovators 10.2.3 Dynamic Differentiators 10.2.4 Emerging Companies 11 Company Profiles 11.1 Introduction 11.2 IBM 11.3 ATOS 11.4 Wipro 11.5 DXC Technology 11.6 NTT Data 11.7 TCS 11.8 Citrix 11.9 Unisys 11.10 Capgemini 11.11 Cognizant 11.12 Accenture 11.13 HCL 11.14 Compucom 11.15 Stefanini 11.16 Getronics 11.17 Computacenter 12 Appendix 12.1 Discussion Guide 12.2 Knowledge Store: Subscription Portal 12.3 Available Customizations 12.4 Related Reports 12.5 Author Details List of Tables Table 1 United States Dollar Exchange Rate, 2015-2017 Table 2 Digital Workplace Market Size, By Component, 2016-2023 (USD Million) Table 3 Solutions: Market Size By Type, 2016-2023 (USD Million) Table 4 Solutions: Market Size By Region, 2016-2023 (USD Million) Table 5 Unified Communication and Collaboration Market Size, By Region, 2016-2023 (USD Million) Table 6 Unified Endpoint Management Market Size, By Region, 2016-2023 (USD Million) Table 7 Enterprise Mobility and Management Market Size, By Region, 2016-2023 (USD Million) Table 8 Services: Market Size By Type, 2016-2023 (USD Million) Table 9 Services: Market Size By Region, 2016-2023 (USD Million) Table 10 Professional Services: Market Size By Type, 2016-2023 (USD Million) Table 11 Professional Services: Market Size By Region, 2016-2023 (USD Million) Table 12 Training Support and Maintenance Market Size, By Region, 2016-2023 (USD Million) Table 13 Consulting Services Market Size, By Region, 2016-2023 (USD Million) Table 14 Integration and Implementation Services Market Size, By Region, 2016-2023 (USD Million) Table 15 Managed Services: Market Size By Type, 2016-2023 (USD Million) Table 16 Managed Services: Market Size By Region, 2016-2023 (USD Million) Table 17 Virtual Desktop Infrastructure Services Market Size, By Region, 2016-2023 (USD Million) Table 18 Unified Communications as A Service Market Size, By Region, 2016-2023 (USD Million) Table 19 Enterprise Mobility Management Services Market Size, By Region, 2016-2023 (USD Million) Table 20 Others Market Size, By Region, 2016-2023 (USD Million) Table 21 Digital Workplace Market Size, By Organization Size, 2016-2023 (USD Million) Table 22 Small and Medium-Sized Enterprises: Market Size By Region, 2016-2023 (USD Million) Table 23 Large Enterprises: Market Size By Region, 2016-2023 (USD Million) Table 24 Digital Workplace Market Size, By Vertical, 2016-2023 (USD Million) Table 25 Telecommunication and IT-Enabled Services: Market Size By Region, 2016-2023 (USD Million) Table 26 Banking, Financial Services, and Insurance: Market Size By Region, 2016-2023 (USD Million) Table 27 Media and Entertainment: Market Size By Region, 2016-2023 (USD Million) Table 28 Retail and Consumer Goods: Market Size By Region, 2016-2023 (USD Million) Table 29 Manufacturing: Market Size By Region, 2016-2023 (USD Million) Table 30 Healthcare and Pharmaceuticals: Market Size By Region, 2016-2023 (USD Million) Table 31 Government and Public Sector: Market Size By Region, 2016-2023 (USD Million) Table 32 Others: Market Size By Region, 2016-2023 (USD Million) Table 33 Digital Workplace Market Size, By Region, 2016-2023 (USD Million) Table 34 North America: Market Size By Component, 2016-2023 (USD Million) Table 35 North America: Market Size By Organization Size, 2016-2023 (USD Million) Table 36 North America: Market Size By Vertical, 2016-2023 (USD Million) Table 37 North America: Market Size By Country, 2016-2023 (USD Million) Table 38 Europe: Digital Workplace Market Size, By Component, 2016-2023 (USD Million) Table 39 Europe: Market Size By Organization Size, 2016-2023 (USD Million) Table 40 Europe: Market Size By Vertical, 2016-2023 (USD Million) Table 41 Europe: Market Size By Country, 2016-2023 (USD Million) Table 42 Asia Pacific: Digital Workplace Market Size, By Component, 2016-2023 (USD Million) Table 43 Asia Pacific: Market Size By Organization Size, 2016-2023 (USD Million) Table 44 Asia Pacific: Market Size By Vertical, 2016-2023 (USD Million) Table 45 Asia Pacific: Market Size By Country, 2016-2023 (USD Million) Table 46 Middle East and Africa: Digital Workplace Market Size, By Component, 2016-2023 (USD Million) Table 47 Middle East and Africa: Market Size By Organization Size, 2016-2023 (USD Million) Table 48 Middle East and Africa: Market Size By Vertical, 2016-2023 (USD Million) Table 49 Middle East and Africa: Market Size By Country, 2016-2023 (USD Million) Table 50 Latin America: Digital Workplace Market Size, By Component, 2016-2023 (USD Million) Table 51 Latin America: Market Size By Organization Size, 2016-2023 (USD Million) Table 52 Latin America: Market Size By Vertical, 2016-2023 (USD Million) Table 53 Latin America: Market Size By Country, 2016-2023 (USD Million) Table 54 Product/ Solution Launches and Enhancements, 2016-2018 Table 55 Business Expansions, 2018 Table 56 Partnerships, Agreements, and Collaborations, 2018 List of Figures Figure 1 Digital Workplace Market: Research Design Figure 2 Market: Bottom-Up Approach Figure 3 Market: Top-Down Approach Figure 4 Factor Analysis Figure 5 Digital Workplace Market: Assumptions Figure 6 Services Segment Held the Highest Market Share in the Digital Workplace Market in 2018 Figure 7 Telecommunication and ITes Segment Dominated the Market in 2018 Figure 8 North America Accounted for the Highest Share of the Market in 2018 Figure 9 Availability of New Technologies and Tools to Drive the Market Figure 10 Services and United States Accounted for the Highest Shares in the North America Market in 2018 Figure 11 Drivers, Restraints, Opportunities, and Challenges: Digital Workplace Market Figure 12 Services Segment to Grow at A Higher Rate During the Forecast Period Figure 13 Managed Services Segment to Grow at A Higher Rate During the Forecast Period Figure 14 Small and Medium-Sized Enterprises Segment to Grow at A Higher Rate During the Forecast Period Figure 15 Retail and Consumer Goods Vertical to Grow at the Highest Rate During the Forecast Period Figure 16 Asia Pacific to Grow at the Highest Rate During the Forecast Period Figure 17 North America: Market Snapshot Figure 18 Asia Pacific: Market Snapshot Figure 19 Key Developments in the Market 2018 Figure 20 Digital Workplace Market (Global), Competitive Leadership Mapping, 2018 Figure 21 Geographic Revenue Mix of the Top Market Players Figure 22 IBM: Company Snapshot Figure 23 SWOT Analysis: IBM Figure 24 ATOS: Company Snapshot Figure 25 SWOT Analysis: ATOS Figure 26 Wipro: Company Snapshot Figure 27 SWOT Analysis: Wipro Figure 28 DXC Technology: Company Snapshot Figure 29 SWOT Analysis: DXC Technology Figure 30 NTT Data: Company Snapshot Figure 31 SWOT Analysis: NTT Data Figure 32 TCS: Company Snapshot Figure 33 Citrix: Company Snapshot Figure 34 Unisys: Company Snapshot Figure 35 Capgemini: Company Snapshot Figure 36 Cognizant: Company Snapshot Figure 37 Accenture: Company Snapshot
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